Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Our private transportation service is unique in the Riviera Maya. Your fully trained driver is familiar with the area and will give you a brief...

Parasailing adventure overlooking Cancun's hotel zone, the Caribbean Sea, the Nichupte Lagoon and Isla Mujeres. To finish off your day, you’ll be able to ride...

Bacalar is considered an ideal magical town for lovers of nature and adventure since on our tour we will visit the lagoon of the 7...

It is a unique tour, that the experience of boat tour, golf cart tour and lunch in luxury hotel in Holbox hotel zone, plus the...

Start your trip stress-free with a private airport transfer from Cancun International Airport to your hotel in the Cancun Hotel Zone. Skip the long taxi...

Make your special evening in Cancún truly memorable aboard an elegant Spanish galleon sailing through the Nichupté Lagoon. Surrounded by candlelight, beautiful views, and a...

Rio Secreto is a journey through a crystal museum, whose formations tell the geological history of the Earth and are undoubtedly a life-transforming experience. Before...

Turn an ordinary evening into a romantic experience on the water. Sail across the beautiful Nichupté Lagoon aboard an elegant Spanish galleon, surrounded by the...

Your vacation begin here! Private Transfer from the airport to your hotel with luxury, safety and comfort....

This experience combines the beauty of nature with adventure and cultural discovery. Travelers will explore the stunning cenotes of the Riviera Maya, swim in crystal-clear...

We do our best to provide personalized experiences for all our guests. From picking you up at the airport, to your destination in Tulum, you...

Do you want to have a day of pure adrenaline without stopping? This is the tour for you. Spend the day snorkeling in the stunning...

Immerse yourself in the heart of the Mayan world and explore the iconic Chichen Itza, one of the New Seven Wonders of the World. Travel...

Discover the mysteries of the ancient Mayan civilization with this Cancun Super Saver, a full-day adventure to Tulum and Coba. Choose between two options: one...

This tour includes everything you need to spend a day to your convenience. Food, drinks, fun and just the right time to explore the paradisiac...

The Platinum Tour is unique because it offers an unparalleled experience of luxury, adventure, and relaxation in the Mexican Caribbean. What sets it apart is...

Step into the heart of Mayan history on this small-group adventure designed for a more personal and comfortable experience. Travel in an air-conditioned van and...

Venture into the Mayan jungle and be a part of nature as you live the most thrilling adventure riding a 4X4 CAN-AM ATVs 450 cc...

The quality of our service is backed by our 30 years of experience. Our guides are certified and with extensive knowledge and within the archaeological...

If you love culture, adrenaline, and nature, this is the tour for you! Explore the *ancient ruins of Tulum*, perched above the Caribbean Sea, in...
These answers are based on answers previously given to Cool Cancun customers' questions.