Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

Start your trip stress-free with a private airport transfer from Cancun International Airport to your hotel in the Cancun Hotel Zone. Skip the long taxi...

A Chichen Itza tour includes everything you need for a experience in history, culture and natural beauty. An exciting tour with a bilingual local expert,...

Dare to break free from the wild energy of Cancun and plunge into a 7-hour odyssey packed with adrenaline and unforgettable thrills! Command your own...

Explore the fascinating underwater world of Turtle Bay on a leisurely snorkel tour in search 3 of the world’s 7 sea turtle species. Brightly colored...

There are many things to discover in Mexico, and this tour will take you in an amazing adventure through the time and the natural wonders...

Cozumel is the largest island in Mexico, a true paradise for lovers of nature and holidays in an environment of peace and tranquility. This tourist...

Come and enjoy one of the most original tourist activities in Cancun and Riviera Maya. Join us to discover the wonder ruins of Tulum. We...

Welcome to the best experience in the entire Riviera Maya and Cancun, here you will enjoy swimming in a unique underwater world, you will discover...

This All-Inclusive tour offers the perfect mix of culture, nature and adventure. Explore the breathtaking clifftop ruins of Tulum overlooking the Caribbean Sea, walk the...

In this amazing tour you will be visiting the Casa Tortuga Nature Park, the park have 4 unique cenotes, wich 2 of them will be...

To cross the calm waters of the Caribbean, there is no better means of transportation than a catamaran. These specialized sailboats have multiple hulls so...

The adventure of a lifetime begins from the moment you board the catamaran, the crew will make the navigation to paradise unforgettable by exploring life...

Start this incredible adventure through the time. Explore one of the most important cities of the Mayan civilization, Tulum. Discover the amazing views that you...

Visit Chichen Itza, Valladolid and cenote Ik-Kil in one day on this private tour with lunch included. *Please note that cenote Ikkil is still closed...

This 13-hour day trip takes you from your hotel in Cancun inland to the recently excavated ruins of Ek Balam, a Mayan city full of...

An underground river of extraordinary natural beauty. This tour is a journey through a glass museum, whose formations tell the geological history of the earth,...

The experience to live one adventure in middle of the depth jungle is unique, and you will be able to enjoy this sensation with us....

Come and enjoy a tour full of culture and natural wonders that the state of Quintana Roo has for you. Visit the archaeological sites of...

Are you thinking about spending your vacations on a special and natural paradise? Prepare yourself to have an amazing experience in three fantastic places of...

Be ready for one of the most exciting adventures in the world! Explore the mangroves of the Nichupte’s lagoon at Cancún and then go to...
These answers are based on answers previously given to Cool Cancun customers' questions.