Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

We do our best to provide personalized experiences for all our guests. From picking you up at the airport, to your destination in Tulum, you...

Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your vacations are the best...

This is an unique and 100% original private experience designed for couples, families and friends, who enjoy water activities and love being in touch with...

Known as the Gateway to the Riviera Maya, Puerto Morelos is a port city in Mexico on the Caribbean coast of the Yucatan Peninsula. It...

100% secure & affordable prices. Hire private van, flat rate per vehicle, bilingual chauffeurs and personalized service. FREE fight tracking and banner sign greeting....

You will visit 3 different cenotes, one open, a semi-open cavern and a collapse-shaped cenote that is our ceremonial center....

This catamaran has capacity up to 45 people. We provide a high quality service, nice boat and we take care of customer during the all...

Canada Luxury Transfers offers first class private transportation in our luxury vans in Cancun and Riviera Maya to meet all your transportation needs. We offer...

This private catamaran cruise offers an exclusive, crowd-free experience perfect for couples, families, or small groups. Sail through Cancun’s stunning Caribbean waters at your own...

Enjoy a private 7-hour catamaran yacht tour from Cancún to Isla Mujeres, reserved only for your group. Depart from Marina Adventure Bay at Playa Tortugas...

Private Transfer Services in Cancún Travel with safety, comfort, and complete privacy to your hotel, Airbnb, or preferred destination in Cancún and surrounding areas. Available...

Take the worry out of your arrival at Cancun (CUN) and pre-book a private transfer to suit your group size (up to 10 people). Avoid...

We know that kitesurfing isn’t just a sport; it’s a lifestyle. That’s why we’ve spent the last 15 years sharing our passion for this incredible...

Explore and discover the various marine species that inhabit the warm and crystalline waters of the Caribbean Sea, we will observe hundreds of fish and...

Travel into the cultural heart of Yucatán on a full-day shared tour that combines Chichén Itzá, two beautiful cenotes, a regional buffet lunch, and the...

A local chef will be the leader of this foodie adventure through the streets of Cancun. Away from the turisty hotel zone, the expertise of...

Get ready to be part of a unique experience about the Caribbean Sea and its spectacular landscapes that it offers to its visitors. The color...

Most travelers think they’ve seen Cancun once they’ve strolled along its beaches and resorts. But what if I told you there’s a whole other side...

Discover Cobá and Río Secreto: An Unforgettable Journey into Maya Culture and Nature Explore the grandeur of Cobá and dive into the fascinating Maya underworld...

Do you love turtles? Then you should definitely join on one of the most popular snorkeling trips at two distinct Riviera Mayan locations: a protected...
These answers are based on answers previously given to Cool Cancun customers' questions.