Frequently Asked Questions
These answers are based on answers previously given to Cool Cancun customers' questions.

We will visit early one of the oldest and most accurate ancient cultures in Mesoamerica, great astronomers, mathematicians and engineers who developed their own Calendar...

Secure your shared transfer with complete peace of mind by booking in advance. We offer an efficient transportation service designed for your comfort. Our highly...

This is the most complete tour to Isla Mujeres on board a Catamaran with all the inclusions to give you a real caribbean experience. Discover...

From the creators of the #1 nightlife activity on Cool Cancun for 8 years in a row comes the only party boat with this kind of...

When you request your service with us, you forget about negotiating with taxis or going on a shared bus and enjoy comfortable and safe service...

Operated by Senor Travel Bug, see lots of wildlife in the Cancun and Riviera Maya region, exotic and colourful birdlife in the jungle, potentially multiple...

This 13-hour day trip takes you from your hotel in Cancun inland to the recently excavated ruins of Ek Balam, a Mayan city full of...

Live the most romantic experience of your life sailing on our Columbus cruise, and live an unforgettable evening with that special someone with a dinner...

The Pirate Show is one of the most popular attractions in Cancun and one that every visitor wants to go to. Don't miss this opportunity...

Enjoy a hassle-free arrival in Playa del Carmen with our private door-to-door transfer service full of wonderful authentic insights into the local culture. Our experienced...

Encounter the world’s biggest fish, the majestic whale shark. Do not miss this seasonal phenomenon, only available in select parts of the world, and join...

Tulum is one of the most beautiful places to visit in the whole world, a unique combination of Mayan ruins and the beautiful beaches of...

Live the authentic City Urban Experience in Cancun, this tour will take you to memorable places to know the culture that surrounds the city. We'll...

The Mexican Yucatan peninsula is one of the few places in the world where you can share the clearest water in the Caribbean Sea with...

Taking a plane and getting to know Cancun and its beautiful beaches from above and under security standards, is the experience that we put at...

Get ready for an action packed day at Xplor, one of the most exciting adventure parks in Cancun and the Riviera Maya. Fly above the...

Set out on an unforgettable eco adventure through northern Yucatán’s most striking natural landscapes. Begin with a guided boat ride in the Río Lagartos Biosphere...

Enjoy a fully private experience designed for travelers who want to discover the best of Tulum at their own pace. This tour combines the rich...

We are the best option to move from the airport to the hotel zone of Cancun. We have highly trained personnel and modern vans that...

This adventure is the perfect fit for travelers that love nature and culture! Our first stop will take us to the Tulum Ruins where our...
These answers are based on answers previously given to Cool Cancun customers' questions.