Airport Transfers Private Tours

Rio Secreto Underground River Tour with Crystal Caves

648 Reviews 4.77 out of 5 stars Based on 648 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 96% of reviewers
96% of reviewers gave this experience a rating of 4 or higher.
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Cancun, Mexico
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Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions
Reviews

from US$89 per person

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natural cavern

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3 to 8 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

Journey into a cenote and marvel at ancient stalactites and stalagmites. As you wade through clear turquoise water, an expert guide explains the geological secrets and points out local flora and fauna. Back in the jungle, enjoy a buffet lunch with Mayan cuisine.

Admission to Río Secreto Nature Reserve, WITHOUT TRANSPORTATION:** Explore the cenote and cave, then enjoy a buffet lunch featuring Mayan cuisine at your own pace.

Río Secreto + Transport Includes admission and transportation to and from select Playa del Carmen hotels. Enjoy the cenote, cave, and buffet lunch without worrying about logistics.

Río Secreto + PLUS: Enhance your adventure with a bike ride,, Rappel and Zip-Lines. Enjoy the cenote tour and a buffet lunch featuring Mayan cuisine.

Río Secreto + Tulum:: Combine your visit with a guided tour of the Mayan city of Tulum, led by archaeological experts. Enjoy both natural wonders and historical treasures, plus a buffet lunch featuring Mayan cuisine.

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What's Included

  • Lunch
  • Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
  • 20 USD State Preservation Taxes of Tulum Archaeological Zone
  • Gratuities
  • Hotel pickup and drop-off (if option not selected)
  • Pier & Reef Preservation Tax when Puerto Morelos Snorkel Selected $20 usd cash per person
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Meeting and Pickup

Pickup point
Pickup details

If you are staying at a B&B our customer service will inform you of the closest meeting point.Important to call or email to provide hotel informationPLEASE CONSIDER:The duration of the Rio Secreto Admission tour is 03:30 hrs.Rio Secreto Tour + Transportation is from 06:00 hrs.Rio Secreto + Tulum Tour is from 08:00 Hrs.Rio Secreto + Coba Tour is from 08:00 HrsThe durations presented may increase due to the vehicular traffic that occurs in the transportation.

What To Expect

Rio Secreto

This attraction is located near to Playa del Carmen, you will observe a natural history dating back millions of years and you will be able to swim about one kilometer below of the beautiful stalactites and stalagmites in groups of 10 people maximum on the underground river.

1 hour 30 minutes • Admission Ticket Included

Rio Secreto

After the swim, you will enjoy a delicious regional buffet in the Rio Secreto restaurant. ( alcoholic drinks are not included).

1 hour • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • The minimum age is 4 years. For the Rio Secreto Plus and Rio Secreto with snorkel options, the minimum age is 7 years due to the additional activities.
  • The duration for the option Rio Secreto Admission tour is 03:30 hrs. (approximately)
  • The duration for the option Rio Secreto Tour + Transportation is 06:00 hrs. (approximately)

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Rio Secreto Underground River Tour with Crystal Caves?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-3206CUNRIO

Traveler Photos

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Reviews

4.77
648 reviews

Average 4.77 out of 5 stars based on 647 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
555
4 stars
63
3 stars
10
2 stars
8
1 star
11
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Frequently Asked Questions (7)

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the Rio Secreto Underground River Tour with Crystal Caves?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch.
  • Use of all necessary equipment (wet suit, hard hat, water shoes, life vest).
  • 20 USD State Preservation Taxes of Tulum Archaeological Zone.
  • Hotel pickup and drop-off (if option selected).
  • Lockers and towels.
  • Professional guide.
The following is NOT included:
  • Gratuities.
  • Hotel pickup and drop-off (if option not selected).
  • Pier & Reef Preservation Tax when Puerto Morelos Snorkel Selected $20 usd cash per person.
  • Photos.
  • Pier & Reef Preservation Tax when Puerto Morelos Snorkel Selected, Rio Secreto.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 4. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Rio Secreto Underground River Tour with Crystal Caves is as follows:

  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Rio Secreto Underground River Tour with Crystal Caves will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Lunch
  • Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
  • 20 USD State Preservation Taxes of Tulum Archaeological Zone
  • Hotel pickup and drop-off (if option selected)
  • Lockers and towels
  • Professional guide
  • Gratuities
  • Hotel pickup and drop-off (if option not selected)
  • Pier & Reef Preservation Tax when Puerto Morelos Snorkel Selected $20 usd cash per person
  • Photos
  • Pier & Reef Preservation Tax when Puerto Morelos Snorkel Selected, Rio Secreto

Additional Info

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Passengers must weigh less than 250 pounds (113 kg)
  • The minimum age is 4 years. For the Rio Secreto Plus and Rio Secreto with snorkel options, the minimum age is 7 years due to the additional activities.
  • The duration for the option Rio Secreto Admission tour is 03:30 hrs. (approximately)
  • The duration for the option Rio Secreto Tour + Transportation is 06:00 hrs. (approximately)
  • The duration for the option Rio Secreto + Tulum Tour is 08:00 Hrs. (approximately)
  • This tour/activity will have a maximum of 20 travelers

Report Product Issue

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Lowest Price Guarantee

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Locate your Cool Cancun Booking Number and the proof of the lower price you found.

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Email priceguarantee@mybookings.zendesk.com with the documents, your name, and your home address.

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Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Cancun promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.

Free Cancellation

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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