Airport Transfers Private Tours

Zak Aktun

1 Review 5.00 out of 5 stars Based on 1 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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from $96 per person

Lowest Price Guarantee
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Don't miss out!
On average, this is booked 28 (0) days in advance.
5 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 3 more
French, Italian, Spanish

Overview

You will be one of the lucky ones to explore this hidden world created by nature more than 64 million years ago. Get ready for an unforgettable adventure:

Hike in the jungle: Start your journey surrounded by local flora and fauna. With every step.

Cenote Falcon Nest: Admire a semi-open cenote of crystal clear waters. Dare to walk through its natural tunnels in an unforgettable experience.

Sayab Cavern: An authentic underground museum carved by time. Walk between millennia-old formations, created by nature after millions of years.

Cenote Caracol: Enter this closed and illuminated cenote, where you will swim between tunnels, vaults, rivers and caverns adorned with marine fossils and spectacular stalactites and stalagmites.

Traditional lunch: At the end of the tour, enjoy a unique lunch, cooked by firewood.

In addition, with your visit, you directly support communities, generating jobs and preserving their culture and ancestral connection with nature.

What's Included

  • Lunch Lunch (Chicken Straws, Quesadillas, Rice, Beans, Pico de Gallo, Tomoles, Salad, Fruit and Non-alcoholic Beverages)
  • Vest
  • Air-conditioned vehicle
  • Biodegradable repellent or blocker
  • All Fees and Taxes
See 2 more

Meeting and Pickup

Pickup point
Pickup details

Pick up time depends on the hotel you are staying in. If your hotel is not listed contact us and we gladly provide pick up times.

What To Expect

Zak Aktun is the largest underground river system in the world, with 347 kilometers of caves flooded with Cenotes, Rivers, Tunnels, Vaults and Caverns. It is the number 1 area of Agua in Mexico, the Jungle is always green for its abundant water, you will be one of the lucky ones to live this incredible creation of nature.

We will visit the Cenote Falcon Nest, a semi-open cenote of crystal clear water, enjoy a tour inside through natural tunnels, a unique experience.

Hike in the Jungle that will guide us to our amazing cavern, during the tour you can meet and learn about the local flora and fauna.

Cavern you will live an unrivalled experience in a natural environment in a privileged place, an underground Museum with formations that were created 64 million years ago by Nature itself.

Cenote Caracol a closed and illuminated cenote, swimming in its crystal clear waters, an underground route that inside you can appreciate Tunnels, Caves, Caves, Vaults, Rivers, Stalactites and Stalagmites in which you will see inlays of Marine Fossils.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Not recommended for travelers with spinal injuries
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Specialized infant seats are available

Frequently Asked Questions

(11)

Q: Do you take pregnant customers snorkeling?

A: Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage. Read more Jan 2022

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-202728P1

Reviews

5.00
1 reviews

Average 5.00 out of 5 stars based on 1 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
0

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On average, this is booked 28 (0) days in advance.
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Frequently Asked Questions (11)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: Do you take pregnant customers snorkeling?
A:

Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.

Jan 2022
Q: Can I go snorkeling if I cannot swim?
A:

Yes, this is possible, as long as you are comfortable going into the water. All Cool Cancun snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.

Your safety is our #1 priority, which is why:

  1. You will be wearing a flotation device at all times.
  2. On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
  3. There are trained staff in the water and watching from the boat at all times.

For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.

Oct 2021
Q: Can we use our own snorkeling gear?
A:

The snorkel gear we use on Cool Cancun tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.

May 2023
Q: I've never snorkeled before, will I be OK?
A:

First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!

Oct 2021
Q: What is the age limit for snorkeling?
A:

There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.

Sep 2021
Q: What is the cancellation policy for the Zak Aktun?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch. Lunch (Chicken Straws, Quesadillas, Rice, Beans, Pico de Gallo, Tomoles, Salad, Fruit and Non-alcoholic Beverages).
  • Vest.
  • Air-conditioned vehicle.
The following is NOT included:
  • Biodegradable repellent or blocker.
  • All Fees and Taxes.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Zak Aktun is as follows:

  • Service animals allowed
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Zak Aktun will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • LunchLunch (Chicken Straws, Quesadillas, Rice, Beans, Pico de Gallo, Tomoles, Salad, Fruit and Non-alcoholic Beverages)
  • Vest
  • Air-conditioned vehicle
  • Biodegradable repellent or blocker
  • All Fees and Taxes

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Specialized infant seats are available
  • This tour/activity will have a maximum of 12 travelers

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Gather your information

Locate your Cool Cancun Booking Number and the proof of the lower price you found.

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Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Cancun promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.
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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

Sorting, ranking, and search results

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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.