Airport Transfers Private Tours

Xenses Tour with Transportation from Cancun & Playa del Carmen

2 Reviews 5.00 out of 5 stars Based on 2 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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from $143 per person

Lowest Price Guarantee
Have fun in more than 15 activities with fantastic scenarios that you will travel by land, air and water.
Xenses Tour with Transportation from Cancun & Playa del Carmen Image 2
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Don't miss out!
On average, this is booked 32 (0) days in advance.
6 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

Xenses is a half-day park packed with over 15 unique activities designed to stimulate your senses and immerse you in extraordinary ecosystems by land, air, and water. Explore the Xensatorio, wander through a Path of Dwarfs and Giants, navigate the Labyrinth of Underground Arteries, discover a lush El Edén, and stroll through the vibrant Xitric Garden.

Take an original walk through the Town, slide into refreshing waters, or soar on a zipline that will make you feel like a bird. Play in the salt river, get messy in the mud river, and cool off under the rainfall waterfall. Along the way, marvel at visual games and optical illusions that will constantly challenge your perception and delight your imagination.

Xenses is the perfect blend of adventure, nature, and playful discovery, offering experiences that will awaken your senses and leave you with unforgettable memories.

What's Included

  • Transportation round trip from your hotel
  • Use of locker, toilets and showers, ATM
  • Pinwheel, the first point where the magic begins
  • Souvenirs and photos (available to purchase)
  • Food and drinks
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Meeting and Pickup

Pickup point
Pickup details

Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:Cancún Meeting Point: Marina Puerto Cancún (mall)Puerto Morelos Meeting Point: Hacienda MorelosPlaya Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Hotel Aloft Tulum.The pickup time is set according to your location and start at 06:40 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.

What To Expect

Xenses Park by Xcaret

Step into Xenses, an extraordinary world where imagination knows no limits. With two thrilling activity circuits and over 50 surreal landscapes, you’ll experience your senses — and reality itself — in ways you never thought possible.Challenge your perception in a gravity-defying town, explore mysterious ecosystems in complete darkness, or plunge down a slide into the crystal-clear waters of an underground cavern. Soar like a bird on a zipline, drift effortlessly along a serene saltwater river, or relax in the soothing warmth of a clay stream.At Xenses, sight takes a backseat, allowing your other senses to guide you through the unexpected. You’ll quickly discover that logic often speaks louder than vision, and that the ordinary can become truly extraordinary.Are you ready to redefine reality?
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5 hours • Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • If your hotel is not listed we will provide you a meeting point (contact us for more information)
  • If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
  • The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green Cool Cancun purchase receipt.

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Xenses Tour with Transportation from Cancun & Playa del Carmen?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-114068P33

Reviews

5.00
2 reviews

Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
0

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On average, this is booked 32 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the Xenses Tour with Transportation from Cancun & Playa del Carmen?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Transportation round trip from your hotel.
  • Use of locker, toilets and showers, ATM.
  • Pinwheel, the first point where the magic begins.
  • Xensatorium: People, slide, bird flight, Lodorama and more.
  • Incredible moments in visual games, optical illusions and fantastic scenes.
The following is NOT included:
  • Souvenirs and photos (available to purchase).
  • Food and drinks.
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 5. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Xenses Tour with Transportation from Cancun & Playa del Carmen is as follows:

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xenses Tour with Transportation from Cancun & Playa del Carmen will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Transportation round trip from your hotel
  • Use of locker, toilets and showers, ATM
  • Pinwheel, the first point where the magic begins
  • Xensatorium: People, slide, bird flight, Lodorama and more.
  • Incredible moments in visual games, optical illusions and fantastic scenes
  • Souvenirs and photos (available to purchase)
  • Food and drinks

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • It is not possible to change the date on the day of your visit
  • If your hotel is not listed we will provide you a meeting point (contact us for more information)
  • If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
  • The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
  • We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
  • Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
  • This tour/activity will have a maximum of 45 travelers

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Gather your information

Locate your Cool Cancun Booking Number and the proof of the lower price you found.

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Email [email protected] with the documents, your name, and your home address.

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We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Cancun promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.
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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

Sorting, ranking, and search results

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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.