Airport Transfers Private Tours

Xenotes

17 Reviews 5.00 out of 5 stars Based on 17 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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from $233 per person

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Don't miss out!
On average, this is booked 20 (0) days in advance.
8 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

Visit four private cenotes on the Ruta de los Cenotes
Xenotes is the only tour in Cancun that takes you to know the four types of cenotes that exist in nature: semi-open, open crystalline cenote, great old cenote and blue cavern cenote. Have fun with activities such as assisted rappelling, zip lines, kayaking, aquatic exploration swim, or high jumps. To recharge your batteries, a delicious picnic will be waiting for you. Delve into the heart of the Mayan jungle with the cenotes in Cancun.

What's Included

  • Aquatic exploration swim in Ha ’, a semi-open cenote.
  • Kayak tour in Ha ’, a semi-open cenote.
  • Visit the different types of cenotes that exist in the world.
  • All Fees and Taxes
See 8 moreSee 7 more

Meeting and Pickup

Pickup point
Pickup details

Show up in the lobby of your hotel 30 min before your pick up and have your ticket signed an identification

OR
Meeting point

Carretera Chetúmal Puerto Juárez Kilómetro 282
Solidaridad, 77710 Playa del Carmen, Q.R., Mexico

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Xcaret

Visit four private cenotes on the Ruta de los Cenotes Xenotes is the only tour in Cancun that takes you to know the four types of cenotes that exist in nature: semi-open, open crystalline cenote, great old cenote and blue cavern cenote. Have fun with activities such as assisted rappelling, zip lines, kayaking, aquatic exploration swim, or high jumps. To recharge your batteries, a delicious picnic will be waiting for you. Delve into the heart of the Mayan jungle with the cenotes in Cancun.
Read more

5 hours • Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Xenotes?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Still have questions?

We're here to help.
Activity code: C-236622P25

Traveler Photos

Reviews

5.00
17 reviews

Average 5.00 out of 5 stars based on 17 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
17
4 stars
0
3 stars
0
2 stars
0
1 star
0

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On average, this is booked 20 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the Xenotes?
A:
This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Aquatic exploration swim in Ha ’, a semi-open cenote.
  • Kayak tour in Ha ’, a semi-open cenote.
  • Visit the different types of cenotes that exist in the world.
  • Water, Wine and Beer.
  • Use of toilets, dressing rooms and a towel.
  • Equipment: life jacket, visor, rappelling equipment, kayak and tire.
  • Zip lines and high jumps in K’áak ’, an open cenote, and in lik, an ancient cenote.
  • Descent with assisted rappelling in Lu’um, a cave cenote.
  • Picnic that includes: julienne style soup, cold bar of premium meats and cheeses, variety of breads.
  • Non-alcoholic (water and soda) and hot drinks.
  • Round trip transportation with a certified guide throughout the tour.
The following is NOT included:
  • All Fees and Taxes.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 6. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Xenotes is as follows:

  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xenotes will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Aquatic exploration swim in Ha ’, a semi-open cenote.
  • Kayak tour in Ha ’, a semi-open cenote.
  • Visit the different types of cenotes that exist in the world.
  • Water, Wine and Beer
  • Use of toilets, dressing rooms and a towel.
  • Equipment: life jacket, visor, rappelling equipment, kayak and tire.
  • Zip lines and high jumps in K’áak ’, an open cenote, and in lik, an ancient cenote.
  • Descent with assisted rappelling in Lu’um, a cave cenote.
  • Picnic that includes: julienne style soup, cold bar of premium meats and cheeses, variety of breads
  • Non-alcoholic (water and soda) and hot drinks
  • Round trip transportation with a certified guide throughout the tour.
  • All Fees and Taxes

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 20 travelers

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Gather your information

Locate your Cool Cancun Booking Number and the proof of the lower price you found.

Send it to us

Email [email protected] with the documents, your name, and your home address.

We'll review

We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Cancun promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.

Non-refundable

Activity name

Non-refundable

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Sorting, ranking, and search results

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Cool Cancun wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.