Xel-Ha Park Admission Tickets

641 Reviews 4.56 out of 5 stars Based on 641 reviews collected by Cool Cancun and TripAdvisor | Recommended by 91% of reviewers |
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
Cancun, Mexico

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On average, this is booked 11 (1) days in advance.

6 to 8 hours (approx.)
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

We have two options:
Xel-Há Light (no food only soft drinks included)
Xel-Há All-Inclusive (Food, soft drinks and open bar included)
Xelha is considered one of the world’s greatest natural parks, it will give you one of the best experiences while you are visiting the Riviera Maya. Your ticket will allow to all your family to discover more than 50 inland and aquatic activities, for sure you will have an unforgettable time. Practice snorkeling and see hundreds of colorful fish and marine life in one of the most important natural wonders in México. Enjoy plenty of water activities. Contemplate a magnificent view of the lighthouse at 40 meters high and descends from one of its 4 slides. Connect your senses with flora and fauna, see lagoons, caves. Take a guided tour as Treasures of the bay, Mayab traditions, secrets of the jungle, meeting the manatee and flying your kite. Celebrate your birthday!
Please note that snacks are not available for purchase, but you can up-grade your ticket.

What's Included

  • Restrooms, changing rooms and showers
  • Lounge chairs, hammocks and rest areas
  • Access to Children's Playground
  • Souvenir photos (available to purchase)
  • Hotel pickup and drop-off
  • Photos
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Meeting Location

Meeting point

Xel-Ha Park by Xcaret
Puerto Juarez Federal Highway, km 240, Solidaridad, Quintana Roo 77780, Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

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Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Xel-Ha Park by Xcaret

Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.
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Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
  • Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
  • It is recommended that you wear a swimsuit, water shoes comfortable clothes

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Xel-Ha Park Admission Tickets?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-6140P20

Traveler Photos

Reviews

4.56
641 reviews

Average 4.56 out of 5 stars based on 641 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
460
4 stars
125
3 stars
24
2 stars
17
1 star
15

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Don't miss out!
On average, this is booked 11 (1) days in advance.

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What's Included

Activity name

  • Restrooms, changing rooms and showers
  • Lounge chairs, hammocks and rest areas
  • Access to Children's Playground
  • The Light option includes unlimited ice, soft drinks and mineral water at our refreshing stations
  • Use of lockers and a towel
  • Unlimited snorkeling with equipment included as mask, fins and life jacket.
  • Life jackets, inner tubes and bicycles in designated areas
  • The All-Inclusive option includes breakfast, buffet lunch and domestic open bar.
  • Guided tours at no cost
  • Souvenir photos (available to purchase)
  • Hotel pickup and drop-off
  • Photos
  • The Light option does not include food and alcoholic beverages. Up-grade available at the park.
  • Other activities you can do at the park, like Adrenalina, Seatrek, Discovery and Spa, at cost extra.

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
  • Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
  • It is recommended that you wear a swimsuit, water shoes comfortable clothes
  • In the event of a no-show, tickets are non-refundable but can be used on another day.
  • Because your security is paramount, the name of the lead traveler on the voucher will be the one who can redeem the purchase.

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

Sorting, ranking, and search results

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Cool Rewards Terms & Conditions

Activity name

Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.