Airport Transfers Private Tours

Xel-Ha Natural Park Tour

4 Reviews 4.75 out of 5 stars Based on 4 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
Book online or call us
Chat now

from $109.90 per person

Lowest Price Guarantee
Xel-Ha Natural Park Tour Image 1
Xel-Ha Natural Park Tour Image 2
Xel-Ha Natural Park Tour Image 3
Xel-Ha Natural Park Tour Image 4
Xel-Ha Natural Park Tour Image 5

Loading Options
Don't miss out!
On average, this is booked 24 (0) days in advance.
9 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

Xel-Ha is a breathtaking natural wonder nestled in the heart of the Riviera Maya! Snorkel in crystal-clear waters, float down a scenic river, and explore hidden caves surrounded by lush jungle. Enjoy exciting zip-lines, swim among vibrant tropical fish, or simply unwind in this slice of paradise.

Your tour includes round-trip transportation and the choice of two packages:

All-Inclusive Option: Enjoy unlimited food and drinks from the open bar throughout the day.

Light Option: A simplified experience with unlimited non-alcoholic beverages. (Please note: food and alcoholic drinks are not included in this option.)

What's Included

  • All Inclusive Option: Unlimited food and drinks
  • Light Option: Unlimited non-alcoholic beverages
  • Snorkel Gear

    Meeting and Pickup

    Pickup point
    Pickup details

    Pickups take place between 7:00 AM and 8:45 AM. Depending on your hotel’s location, we will send you the exact pickup time. Return from the park is at 5:30 PM. Your driver or tour operator will inform you of the designated meeting point.

    What To Expect

    Book Online

    Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
    Read more

    Safe & secure • Easy breezy • Hassle-free

    Xel-Ha Park by Xcaret

    Discover the beauty of Xel-Há, a natural paradise in the Riviera Maya! Join us for an unforgettable all-inclusive adventure, featuring round-trip transportation, unlimited food and drinks, and access to breathtaking activities. Snorkel in crystal-clear waters, float down the lazy river, explore hidden caves, and enjoy thrilling zip-lines. Swim among tropical fish and relax in a stunning jungle setting.
    Read more

    8 hours • Admission Ticket Included

    Additional Info

    • Confirmation is instant and will be received at time of booking
    • Wheelchair accessible
    • Travelers should have a high level of physical fitness
    • Infants and small children can ride in a pram or stroller
    • Specialized infant seats are available
    • This tour/activity will have a maximum of 10 travelers

    Frequently Asked Questions

    (6)

    Q: What is the cancellation policy for the Xel-Ha Natural Park Tour?

    A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

    Cancellation Policy

    You can cancel up to 24 hours in advance of the tour for a full refund.

    Still have questions?

    We're here to help.
    Activity code: C-7460P29

    Traveler Photos

    See more
    See more

    Reviews

    4.75
    4 reviews

    Average 4.75 out of 5 stars based on 4 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

    5 stars
    3
    4 stars
    1
    3 stars
    0
    2 stars
    0
    1 star
    0

    Loading Options
    Don't miss out!
    On average, this is booked 24 (0) days in advance.
    Cancun Tours
    Attractions
    Guides
    Calendar
    View more

    Similar Tours & Activities

    Private Transfer from Cancun to Akumal with Sightseeing

    Private Transfer from Cancun to Akumal with Sightseeing

    New To The Site!
    3 to 4 hours Hotel pickup offered Free Cancellation Instant Confirmation
    from
    $90.04
    Bacalar 7 Colors Lagoon Full Day Adventure from Cancun

    Bacalar 7 Colors Lagoon Full Day Adventure from Cancun

    4.9 (10)
    11 hours Hotel pickup offered Free Cancellation Instant Confirmation
    from
    $66.90
    Catamaran to Isla Mujeres with Open Bar from Playa del Carmen

    Catamaran to Isla Mujeres with Open Bar from Playa del Carmen

    New To The Site!
    8 to 10 hours Hotel pickup offered Free Cancellation Instant Confirmation
    from
    $39
    Playa del Carmen Maya Adrenaline Day ATV Zipline and Cenote

    Playa del Carmen Maya Adrenaline Day ATV Zipline and Cenote

    4.3 (3)
    5 hours Hotel pickup offered Free Cancellation Instant Confirmation
    from
    $39

    Travelers Who Bought This Tour Also Bought

    Cancun ATV Jungle Adventure, Ziplines, Cenote and Tequila Tasting
    Likely to Sell Out
    Likely to Sell Out

    Cancun ATV Jungle Adventure, Ziplines, Cenote and Tequila Tasting

    4.8 (4,777)
    4 hours Hotel pickup offered Free Cancellation Instant Confirmation
    from
    $49
    Chichen Itza, Cenote, and Valladolid Tour

    Chichen Itza, Cenote, and Valladolid Tour

    4.8 (22,161)
    12 hours Hotel pickup offered Free Cancellation Instant Confirmation
    from
    $45
    Jungle Tour with Snorkel in Cancun
    Likely to Sell Out
    Likely to Sell Out

    Jungle Tour with Snorkel in Cancun

    4.7 (221)
    2 hours Free Cancellation Instant Confirmation
    from
    $49.50
    5-in-1 Cancun Snorkeling: Turtles, Reef, Musa, Shipwreck, Cenote

    5-in-1 Cancun Snorkeling: Turtles, Reef, Musa, Shipwreck, Cenote

    4.8 (1,518)
    2 hours 30 minutes Hotel pickup offered Free Cancellation Instant Confirmation
    from
    $79

    Frequently Asked Questions (6)

    Activity name

    The answers provided below were previously given in response to questions from Cool Cancun customers.

    Filter by:

    Q: What is the cancellation policy for the Xel-Ha Natural Park Tour?
    A:
    You can cancel up to 24 hours in advance of the tour for a full refund.
    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (EST).
    Apr 2025
    Q: What's included in the price?
    A:
    The following is included:
    • All Inclusive Option: Unlimited food and drinks.
    • Light Option: Unlimited non-alcoholic beverages.
    • Snorkel Gear.
    Apr 2025
    Q: What is the minimum age for this tour?
    A:

    The minimum age to participate is 5..

    Apr 2025
    Q: My date is not available in the calendar, I am just checking to see if it is available?
    A:

    If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

    If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

    Apr 2025
    Q: Is this an accessible tour?
    A:

    Accessibility information for the Xel-Ha Natural Park Tour is as follows:

    • Wheelchair accessible
    • Travelers should have a high level of physical fitness
    Apr 2025
    Q: Where is the meeting point for this activity?
    A:

    Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xel-Ha Natural Park Tour will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

     

     

    Mar 2024

    What's Included

    Activity name

    • All Inclusive Option: Unlimited food and drinks
    • Light Option: Unlimited non-alcoholic beverages
    • Snorkel Gear

    Additional Info

    Activity name

    • Confirmation is instant and will be received at time of booking
    • Wheelchair accessible
    • Travelers should have a high level of physical fitness
    • Infants and small children can ride in a pram or stroller
    • Specialized infant seats are available
    • This tour/activity will have a maximum of 10 travelers

    Report Product Issue

    Activity name

    Language
    Currency

    Site Settings

    Activity name

    Currency

    Activity name

    Lowest Price Guarantee

    Activity name

    We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

    We Make It Easy!

    Gather your information

    Locate your Cool Cancun Booking Number and the proof of the lower price you found.

    Send it to us

    Email [email protected] with the documents, your name, and your home address.

    We'll review

    We'll review your materials and get in touch as soon as possible.

    Receive your refund

    If everything checks out, we'll refund you the price difference.

    Refund Terms & Conditions

    The following conditions apply to all lowest price guarantee refund requests:

    • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
    • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
    • Cool Cancun promotions cannot be combined with the lowest price guarantee.
    • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
    • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
    • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
    • All refund decisions will be made at the sole discretion of Cool Cancun.
    Activity name

    Free Cancellation

    100% refund
    No refund

    You can cancel up to 24 hours in advance of the tour for a full refund.

    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (EST).

    Sorting, ranking, and search results

    Activity name

    Cool Cancun wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

    On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

    If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.

    The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

    Cool Support

    Ask us anything!

    Activity name

    Cool Robot

    Cool Rewards Terms & Conditions

    Activity name

    Cool Rewards

    • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

    Earning rewards

    • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
    • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
    • Earned rewards will be available to redeem once they are no longer in a pending state.
    • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
    • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

    Redeeming rewards

    • To redeem rewards, you must be logged into your Cool Destinations account.
    • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
    • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
    • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
    • Rewards are non-transferable and cannot be redeemed for cash.
    • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

    Miscellaneous

    • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
    • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
    • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
    • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.