Whale Sharks Small-Group Tour in Cancun and Riviera Maya

787 Reviews 4.64 out of 5 stars Based on 787 reviews collected by Cool Cancun and TripAdvisor | Recommended by 91% of reviewers | Cancun, Mexico

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On average, this is booked 11 (1) days in advance.

8 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

Go to this amazing adventure where you will be able to see the Mexico's gentle giants - whale sharks! Cruising the Gulf of Mexico with an expert guide, you'll visit the biggest fish and maybe spot dolphins, manta rays, and turtles on this small-group snorkeling adventure off the Yucatan coast.

*NOTE: WE CAN OPERATE A PRIVATE WHALE SHARK TOUR ALL DAYS (EXCEPT 30 OF EACH MONTH).

What's Included

  • Lunch Fish Ceviche and Sandwiches
  • Water and soft drinks
  • Use of snorkeling equipment (life jacket, visor, fins, snorkel)
  • Alcoholic beverages Alcoholic Beverages
  • Gratuities
  • Personal expenses
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Meeting and Pickup

Pickup point
Pickup details

Airbnb stays:We fully accept tours with Airbnb reservations, the pick-up will be taken place in a nearby public place or a more central meeting point in order to speed up the arrival times to the tours.* Playa del Carmen Gasolinera Pemex - BepensaWalmartOxxo - Unidad Deportiva Luis Donaldo Colosio*Puerto Morelos Iglesia San Jose Obrero Puerto Morelos* Cancun Walmart Express Avenida BonampakOh! CancunPlaza Momoto HuayacanTour departs from major hotels around Cancun, Playa del Carmen, Riviera Maya, and from the Super Aki Supermarket in Tulum. Tour returns to the original point of departure

OR
Meeting point

Carretera Puerto Juárez
Carr. a Punta Sam Supermanzana 84 entre Marina Hacienda del Mar y Cooperativa Kukulcán, 77500 Cancún, Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

Puerto Xtabay | Marina & Cantina de Mar

Join us for an informative briefing at Marina Xtabay, where our certified guides will share fascinating insights about whale sharks and the unique ecosystems of the region. Learn more about these gentle giants and their natural habitat before your adventure begins.
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30 minutes • Admission Ticket Included

Playa Norte (Pass By)

Enjoy a delicious lunch onboard, just off the coast of Isla Mujeres—home to one of the world's most stunning beaches, as recognized by Condé Nast in 2013. Take time to swim and relax in the crystal-clear turquoise waters of this tropical paradise.
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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Minimum age is 5 years
  • This tour requires a minimum number of passengers to operate. There is a possibility that the tour may be canceled after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be provided the option to take the tour on an alternative date or be refunded in full.
  • We only permit Mineral sunscreen.

Frequently Asked Questions

(9)

Q: Do we get to swim with or touch the dolphins?

A: As an active member of the Dolphin SMART program, we do not have physical contact with the dolphins on Whale Sharks Small-Group Tour in Cancun and Riviera Maya. We watch them in their natural habitat from the boat. Read more Dec 2022

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-3467WHALE

Traveler Photos

Reviews

4.64
787 reviews

Average 4.64 out of 5 stars based on 787 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
641
4 stars
77
3 stars
27
2 stars
19
1 star
23

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Don't miss out!
On average, this is booked 11 (1) days in advance.

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What's Included

Activity name

  • LunchFish Ceviche and Sandwiches
  • Water and soft drinks
  • Use of snorkeling equipment (life jacket, visor, fins, snorkel)
  • Shared Transportation
  • Bilingual naturalist guide
  • Alcoholic beveragesAlcoholic Beverages
  • Gratuities
  • Personal expenses
  • Environmental tax and dock use: $20.00 USD in cash per person, payable the day of your tour.

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Minimum age is 5 years
  • This tour requires a minimum number of passengers to operate. There is a possibility that the tour may be canceled after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be provided the option to take the tour on an alternative date or be refunded in full.
  • We only permit Mineral sunscreen.
  • We recommended to ask your doctor if you can take seasickness pills before your tour.
  • Whale Shark ‘No Sighting’ Guarantee: Unfortunately, we can never 100% guarantee a wildlife sighting. But we can guarantee to do everything we can on the day to maximise your chances of swimming with a whale shark.
  • This tour/activity will have a maximum of 99 travelers

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.