Airport Transfers Private Tours

Whale Shark Watching & Snorkeling Experience

New To The Site! Cancun, Mexico
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Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions

from US$229 per person

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7 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

Take the chance to encounter with the majestic whale shark, one of the world's biggest fish, in this seasonal phenomemon and only available in specific parts of the world. Join us for a swim along the breath-taking giant.

Whale sharks, despite their name, are as tranquil and non-aggressive as you can wish. Hundreds of whales migrate to Cancun each summer to find food in the warm waters of the Caribbean, feeding off invisible plankton.

Sail out to the paradisiac island Contoy where the whale sharks are usually encountered. You might stumble upon a single or a whole group. Gear up with your life jacket and snorkeling equipment once you approach them and descend into the water taking turns.

Observe the graceful moves of this gigantic fish as you swim along with them. You might even be able to spot them from the boat, on some occasions, as the whale sharks tend to swim close to the surface.

To wrap this wonderful experience up, savor a delicious lunch before returning to your hotel.

Read more

What's Included

  • Roundtrip transportation from most centrally located hotels in Cancun and Playa del Carmen
  • Lunch & light breakfast
  • Use of Snorkelling equipment
  • Food an beverages not listed as inclusions
  • Gratuities
  • Dock Fee of 30 USD per guest
See 1 moreSee 3 more

Meeting and Pickup

Pickup point
Pickup details

You must contact Touralia at least 24 hours before your product date to confirm your reservation and arrange transportation, if you book within 24 hours please contact immediately. Use the contact details on you confirmation/voucher.If your hotel is outside of the coverage area, you will be asked to meet the tour at a designated meeting point.

What To Expect

Sail out to the paradisiac island Contoy, known to be frequented by majestic whale sharks during summer season and do not miss the chance to swim with this giants of the sea.

After your guides have localized a single or a group of whales, let them guide you to the spot this fascinating animals are feeding off invisible plankton. Gear up with your snorkel equipment and take turns in swimming across the surface in a respectful disance from the breath-taking whale shark.

To conclude this experience, enjoy a savory lunch with refreshing sodas.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Travelers should have at least a moderate level of physical fitness
  • You must be 8 or older
  • Maximum allowed weight is 250 lb (113 kg)

Frequently Asked Questions

(12)

Q: Do you take pregnant customers snorkeling?

A: Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage. Read more Jan 2022

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-362935P32


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Frequently Asked Questions (12)

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: Do you take pregnant customers snorkeling?
A:

Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.

Jan 2022
Q: Can I go snorkeling if I cannot swim?
A:

Yes, this is possible, as long as you are comfortable going into the water. All Cool Cancun snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.

Your safety is our #1 priority, which is why:

  1. You will be wearing a flotation device at all times.
  2. On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
  3. There are trained staff in the water and watching from the boat at all times.

For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.

Oct 2021
Q: Can we use our own snorkeling gear?
A:

The snorkel gear we use on Cool Cancun tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.

May 2023
Q: I've never snorkeled before, will I be OK?
A:

First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!

Oct 2021
Q: What is the age limit for snorkeling?
A:

There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.

Sep 2021
Q: What is the cancellation policy for the Whale Shark Watching & Snorkeling Experience?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Roundtrip transportation from most centrally located hotels in Cancun and Playa del Carmen.
  • Lunch & light breakfast.
  • Use of Snorkelling equipment.
  • Bottled water & soda.
The following is NOT included:
  • Food an beverages not listed as inclusions.
  • Gratuities.
  • Dock Fee of 30 USD per guest.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 8. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Whale Shark Watching & Snorkeling Experience is as follows:

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Whale Shark Watching & Snorkeling Experience will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Roundtrip transportation from most centrally located hotels in Cancun and Playa del Carmen
  • Lunch & light breakfast
  • Use of Snorkelling equipment
  • Bottled water & soda
  • Food an beverages not listed as inclusions
  • Gratuities
  • Dock Fee of 30 USD per guest

Additional Info

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • You must be 8 or older
  • Maximum allowed weight is 250 lb (113 kg)
  • This tour/activity will have a maximum of 20 travelers

Report Product Issue

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Lowest Price Guarantee

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

We Make It Easy!

Gather your information

Locate your Cool Cancun Booking Number and the proof of the lower price you found.

Send it to us

Email priceguarantee@mybookings.zendesk.com with the documents, your name, and your home address.

We'll review

We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Cancun promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.

Free Cancellation

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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