Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya

Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.

Yes, this is possible, as long as you are comfortable going into the water. All Cool Cancun snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.

Your safety is our #1 priority, which is why:

1. You will be wearing a flotation device at all times.
2. On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
3. There are trained staff in the water and watching from the boat at all times.

For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.

The snorkel gear we use on Cool Cancun tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.

First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!

There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Accessibility information for the Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya is as follows:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!