Airport Transfers Private Tours

Unforgettable Xenotes Tour: Discover and Explore This Hidden Gem!

New To The Site! Cancun, Mexico
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Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions

from US$185 per person

Lowest Price Guarantee
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4 hours (approx.)
Hotel pickup offered
Paper ticket
Instant confirmation

Overview

Embark on a unique adventure along the Route of the Cenotes, accessible exclusively through our tour, which offers a rare opportunity to explore all four types of cenotes found in the Riviera Maya.

Delight in thrilling activities such as assisted rappelling, zip-lining, kayaking, water exploration swims, and exhilarating high jumps.

Nestled in the heart of the Mayan jungle, each cenote offers its own distinct charm and excitement.

After indulging in these unforgettable experiences, replenish your energy with a delicious picnic amidst the lush surroundings.

Join us as we delve into the wonders of the Mayan jungle and unlock the secrets of these extraordinary cenotes, making memories to last a lifetime.

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What's Included

  • Round Transportation service
  • Activities of abseiling, zip line, kayak and water exploration swim
  • Soft drinks fruits of the season and sweet bread

    Meeting and Pickup

    Pickup point
    Pickup details

    Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:Cancun Meeting Point: Puerto Cancun (mall)Playa Del Carmen: Plaza Antigua or Plaza Las Perlas(contact customer care for support)Tulum: There is no pick up in any hotel or airbnb, the meeting point will be Hotel Aloft Tulum Av. Coba Mza 05-Lote 01, 77760 Tulum, Q.RThe pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service

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    What To Expect

    Xenotes is a beloved tour renowned for its unique exploration of four cenotes in a single day, offering diverse and incredibly fun activities at each location.

    Situated along the Ruta de los Cenotes, these hidden gems are exclusively accessible through this tour.

    What sets this experience apart is the opportunity to encounter all four types of cenotes found worldwide: cavern, semi-open, open, and old.

    Moreover, the tour's small group sizes ensure personalized attention, with exceptional service provided by knowledgeable guides and attentive photographers accompanying you throughout the journey.

    It's an immersive and unforgettable adventure that promises to leave a lasting impression.

    Additional Info

    • Confirmation is instant and will be received at time of booking
    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Suitable for all physical fitness levels
    • Bring your swimsuit, towels and extra clothes for a change.
    • Use comfortable clothes and shoes. Also, use sunglasses.

    Frequently Asked Questions

    (12)

    Q: Do you take pregnant customers snorkeling?

    A: Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage. Read more Jan 2022

    Cancellation Policy

    You can cancel up to 24 hours in advance of the tour for a full refund.

    Still have questions?

    We're here to help.
    Activity code: C-209761P31


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    Frequently Asked Questions (12)

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    The answers provided below were previously given in response to questions from Cool Cancun customers.

    Filter by:

    Q: Do you take pregnant customers snorkeling?
    A:

    Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.

    Jan 2022
    Q: Can I go snorkeling if I cannot swim?
    A:

    Yes, this is possible, as long as you are comfortable going into the water. All Cool Cancun snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.

    Your safety is our #1 priority, which is why:

    1. You will be wearing a flotation device at all times.
    2. On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
    3. There are trained staff in the water and watching from the boat at all times.

    For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.

    Oct 2021
    Q: Can we use our own snorkeling gear?
    A:

    The snorkel gear we use on Cool Cancun tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.

    May 2023
    Q: I've never snorkeled before, will I be OK?
    A:

    First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!

    Oct 2021
    Q: What is the age limit for snorkeling?
    A:

    There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.

    Sep 2021
    Q: What is the cancellation policy for the Unforgettable Xenotes Tour: Discover and Explore This Hidden Gem!?
    A:
    You can cancel up to 24 hours in advance of the tour for a full refund.
    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (EST).
    Apr 2025
    Q: What's included in the price?
    A:
    The following is included:
    • Round Transportation service.
    • Activities of abseiling, zip line, kayak and water exploration swim.
    • Soft drinks fruits of the season and sweet bread.
    • Water, coffee, wine and beer to choose during the picnic.
    • Equipment: life jacket , rappel equipment and kayak.
    Apr 2025
    Q: What is the weather cancellation policy?
    A:

    This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

    Apr 2025
    Q: What is the minimum age for this tour?
    A:

    The minimum age to participate is 6. This tour requires at least one adult to accompany children..

    Apr 2025
    Q: My date is not available in the calendar, I am just checking to see if it is available?
    A:

    If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

    If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

    Apr 2025
    Q: Is this an accessible tour?
    A:

    Accessibility information for the Unforgettable Xenotes Tour: Discover and Explore This Hidden Gem! is as follows:

    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Not recommended for travelers with poor cardiovascular health
    • Suitable for all physical fitness levels
    Apr 2025
    Q: Where is the meeting point for this activity?
    A:

    Detailed check-in instructions – including meeting point address, Google map, and parking information – for Unforgettable Xenotes Tour: Discover and Explore This Hidden Gem! will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

     

     

    Mar 2024

    What's Included

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    • Round Transportation service
    • Activities of abseiling, zip line, kayak and water exploration swim
    • Soft drinks fruits of the season and sweet bread
    • Water, coffee, wine and beer to choose during the picnic
    • Equipment: life jacket , rappel equipment and kayak

    Additional Info

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    • Confirmation is instant and will be received at time of booking
    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Not recommended for travelers with poor cardiovascular health
    • Suitable for all physical fitness levels
    • Bring your swimsuit, towels and extra clothes for a change.
    • Use comfortable clothes and shoes. Also, use sunglasses.
    • This tour/activity will have a maximum of 25 travelers

    Report Product Issue

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    Lowest Price Guarantee

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

    We Make It Easy!

    Gather your information

    Locate your Cool Cancun Booking Number and the proof of the lower price you found.

    Send it to us

    Email priceguarantee@mybookings.zendesk.com with the documents, your name, and your home address.

    We'll review

    We'll review your materials and get in touch as soon as possible.

    Receive your refund

    If everything checks out, we'll refund you the price difference.

    Refund Terms & Conditions

    The following conditions apply to all lowest price guarantee refund requests:

    • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
    • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
    • Cool Cancun promotions cannot be combined with the lowest price guarantee.
    • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
    • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
    • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
    • All refund decisions will be made at the sole discretion of Cool Cancun.

    Free Cancellation

    American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    100% refund
    No refund

    You can cancel up to 24 hours in advance of the tour for a full refund.

    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (EST).
    • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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    American Museum of Natural History Admission Ticket

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