Black Luxury Van WiFi arrivals aboard from Cancun Airport

511 Reviews 4.95 out of 5 stars Based on 511 reviews collected by Cool Cancun and TripAdvisor | Recommended by 99% of reviewers |
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
Cancun, Mexico

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On average, this is booked 28 (0) days in advance.

30 to 90 minutes (approx.)
Mobile ticket
Instant confirmation

Overview

Your vacation starts from your arrival at the Cancun airport on board our units that comply with all safety and hygiene protocols for your health, during the journey to your destination relax on board with scented facial wipes and your bottle of cold water, connect to the internet and browse while listening to a playlist of lounge music in the background.

What's Included

  • Alcoholic beverages 2 crown beers per passenger (from 18 years)
  • Bottled water
  • ONE WAY ONE WAY TICKET
  • Does not include ferry ticket or taxi service for services to Holbox
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Meeting and Pickup

Pickup point
Pickup details

CONTACT INFORMATION ONCE YOU ARRIVE AT CANCUN AIRPORTWhen you arrive at Cancun International Airport, please follow these directions to find the driver who will transport you to your destination: “We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.”Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone. • Once you land at Cancun Airport, you will receive an SMS or Whatsapp text message from the company’s airport presenter and you will first need to go through immigration and customs. We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located.• The company representative will receive you holding a tablet with your name written on it and you will be dressed in a long sleeve green shirt. Go directly to the exit doors. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you).Our airport representatives wear uniforms with apple green shirts and black pants. All our representatives and drivers also have an authorized airport identification.If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us. We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies: Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance. If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved. If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute. This ticket is valid for a one-way trip. If you want a round trip service you must book another ticket head to your Viator portal (TripAdvisor) and search for “products departing from Hotels to Cancun Airport”.

What To Expect

Once you have booked your transport, this 100% confirmed we will be checking the status of your flight at all times, it is very important if you change your flight give advance notice 24 hrs minimum time for us to change your booking without problems, if you did not warn that you arrive on different flight will surely have additional cost for waiting for you for the second time because we will wait for you on the original flight of the reservation if you do not warn.

Once you land at Cancun Airport the company representative sends you a whatsapp message to tell you specifically where they are waiting, don’t worry we will be waiting for you even if your flight is delayed.

This ticket is valid only for one Ida service

Check the Zone where your hotel is located so you can choose the right Zone

If your hotel is located in the Cancun Hotel Zone choose the option "Cancun Hotels"

If your hotel is located in Playa Mujeres/ Costa Mujeres choose the option "Hotels in Costa Mujeres"

If your hotel is located in Puerto Morelos choose the option "Hotels in Puerto Morelos"

If your hotel is located in Playa del Carmen choose the option "Hotels in Playa del Carmen"

If your hotel is located in Puerto Aventuras choose the option "Hotels in Puerto Aventuras"

If your hotel is located in Akumal choose the option "Hotels in Akumal"

If your hotel is located in Tulum choose the option "Hotels in Tulum"

If your hotel is located in Holbox choose the option "Port of Chiquila" **Does not include ferry tickets or taxi service

The Airport representative will be waiting for you with a banner with your name written on a tablet.

" It is a pleasure to serve you " Welcome:)

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Black Luxury Van WiFi arrivals aboard from Cancun Airport?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-219342P2

Traveler Photos

Reviews

4.95
511 reviews

Average 4.95 out of 5 stars based on 511 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
496
4 stars
11
3 stars
1
2 stars
1
1 star
2

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On average, this is booked 28 (0) days in advance.

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What's Included

Activity name

  • Alcoholic beverages2 crown beers per passenger (from 18 years)
  • Bottled water
  • ONE WAY ONE WAY TICKET
  • WiFi on board
  • At Cancun Airport they will wait for you with your name written on a tablet
  • Baby seats request them at the Special Requests box (only 2 per reservation)
  • Air-conditioned vehicle
  • Facial Towels
  • Van black standard private
  • Does not include ferry ticket or taxi service for services to Holbox

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available

Report Product Issue

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Site Settings

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

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