Airport Transfers Private Tours

Tour Tulum - Cenote Casa Tortuga & Tulum Ruins

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Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions

from US$132 per person

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12 hours (approx.)
Hotel pickup offered
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Instant confirmation

Overview

The first stops of this tour are a time of glamor, since you will have the opportunity to take a photo in two unique spots which are the letters of Tulum and the surprising Mother Nature, that if you go to Tulum you have to have a photo with this incredible monument.

After the Glamor moment, you will be taken to the Mayan ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan culture. What makes these ruins unique is that they are located right next to the beach and there are incredible views and postcards.

In this incredible tour you will visit the Casa Tortuga Natural Park, the park has 4 unique cenotes, of which 2 will be open and 2 will be like a cavern. You will enjoy a cool and relaxing bath to ease your worries.

The last stop will be on Fifth Avenue in Playa del Carmen, this is the most famous place to visit in that city, full of culture, shops, restaurants, gift shops and a lot of things more.

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What's Included

  • Mexican Dishes
  • Entrance to Tulum Mayan Ruins
  • Access to Cenote Casa Tortugas
  • Beverage in the restaurant
  • Lockers
  • Tulum Ruins Preservation Tax
See 3 moreSee 4 more

Meeting and Pickup

Pickup point
Pickup details

Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum AvenuePlaya Del Carmen: Cocobongo at Playa Del CarmenTulum: There is no pick up in any hotel or airbnb, the meeting point will be at Super Aki market main gate over in federal avenue.If the Travelers are in located between Playa del Carmen and Tulum, and they want to visit 5th avenue in Playa Del Carmen the way back to their hotel or Tulum would be on their own.The pick up time is set acording to your location and starts at 7:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service.

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What To Expect

After the Glamor moment in Mother of Nature and Tulum letters, you will be taken to the Mayan ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan culture. What makes these ruins unique is that they are located right next to the beach and there are incredible views and postcards.
In this incredible tour you will visit the Casa Tortuga Natural Park, the park has 4 unique cenotes, of which 2 will be open and 2 will be like a cavern. You will enjoy a cool and relaxing bath to ease your worries.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Wear comfortable clothes and shoes.
  • We first pick up and gather everyone in smaller vehicles to take them to the last meeting point where the main bus will be waiting In the transport logistics operation we collect people in a first transport, it can be a van or a bus, spending time on the journey, the transport will be changed to a bus, this is because all the clients of the same tour meet again at a meeting point to reach the final destination.
  • The bus has 1 bathroom, you are only allowed to use number 1, you cannot use number 2 because the bathroom has ventilation connections to the entire bus and if you use number 2 the entire bus would smell bad, stops will be made at the places visited where you can use the bathroom

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Tour Tulum – Cenote Casa Tortuga & Tulum Ruins?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-228299P77


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Frequently Asked Questions (6)

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the Tour Tulum – Cenote Casa Tortuga & Tulum Ruins?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Mexican Dishes.
  • Entrance to Tulum Mayan Ruins.
  • Access to Cenote Casa Tortugas.
  • Visit Mother Nature, and Tulum letters.
  • Round trip transportation from Cancun and Playa del Carmen Hotels.
  • Bilingual Guide.
The following is NOT included:
  • Beverage in the restaurant.
  • Lockers.
  • Tulum Ruins Preservation Tax.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Tour Tulum - Cenote Casa Tortuga & Tulum Ruins is as follows:

  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Tour Tulum - Cenote Casa Tortuga & Tulum Ruins will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Mexican Dishes
  • Entrance to Tulum Mayan Ruins
  • Access to Cenote Casa Tortugas
  • Visit Mother Nature, and Tulum letters
  • Round trip transportation from Cancun and Playa del Carmen Hotels
  • Bilingual Guide
  • Beverage in the restaurant
  • Lockers
  • Tulum Ruins Preservation Tax

Additional Info

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Confirmation is instant and will be received at time of booking
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Bring your swimsuit, towels and extra clothes.
  • Use biodegradable sunscreen.
  • Wear comfortable clothes and shoes.
  • We first pick up and gather everyone in smaller vehicles to take them to the last meeting point where the main bus will be waiting In the transport logistics operation we collect people in a first transport, it can be a van or a bus, spending time on the journey, the transport will be changed to a bus, this is because all the clients of the same tour meet again at a meeting point to reach the final destination.
  • The bus has 1 bathroom, you are only allowed to use number 1, you cannot use number 2 because the bathroom has ventilation connections to the entire bus and if you use number 2 the entire bus would smell bad, stops will be made at the places visited where you can use the bathroom
  • Tasas gubernamentales - Tulum Ruins Preservation Tax 24,00 USD por persona
  • This tour/activity will have a maximum of 60 travelers

Report Product Issue

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Lowest Price Guarantee

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Locate your Cool Cancun Booking Number and the proof of the lower price you found.

Send it to us

Email priceguarantee@mybookings.zendesk.com with the documents, your name, and your home address.

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We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Cancun promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.

Free Cancellation

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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