Airport Transfers Private Tours

5+ Groups: Hotel Pick up + Cirque du Soleil JOYÀ Tickets

99 Reviews 4.65 out of 5 stars Based on 99 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 92% of reviewers
92% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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from $120.28 per person

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5+ Groups: Hotel Pick up + Cirque du Soleil JOYÀ Tickets Image 1
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On average, this is booked 32 (0) days in advance.
2 hours (approx.)
Hotel pickup offered
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Overview

Your group. Your night. Your JOYÀ adventure.

Book your JOYÀ group experience (5+ guests) and enjoy round-trip transportation from your hotel. Sit back, relax, and let the magic of Cirque du Soleil begin!

Immerse all of your senses with the Cirque du Soleil® show 'JOYÁ' — the first Cirque show in the world to offer the option of tablecloth dining — opening in November 2014. Follow the story of an alchemist and his granddaughter embarking on a transformative quest to uncover the secrets of life, with the help of half-human, half-animal creatures. Set inside an intimate theater in the heart of the Riviera Maya jungle, ‘JOYÀ’ draws on Mexico’s history and heritage to bring you a world where physical ability meets the extraordinary.

What's Included

  • Champagne (if option selected)
  • Dinner (if option selected)
  • Dinner (if option not selected)
  • Champagne (if option not selected)
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Meeting and Pickup

Pickup point
Pickup details

** This is the official transportation to Cirque Soleil Service for groups **Important Note: Is necessary to be atleast 5 people in order to buy this package.1. During the booking process, search the hotel you staying in the box, we have many options around Playa del Carmen and Cancun. (excluding hotels in the way to costa mujeres and tulum) 2. To know the exact time and meeting point you must send a message thru the option on your reservation or call us at least 12 hours prior to the purchased visit date. 3. The " start time" in the confirmation is NOT pick up time is when the show start, is necessary to send a message to get the schedule. Notes: a)We cannot guarantee to collect you if we dont hear from you via email or phone, to arrange the pick up details. b)Please provide all pick-up details before 12:00 PM on the day of the experience. After this time, no changes can be made and no refunds will apply.

OR
Meeting point

Cirque du Soleil Joya
Km. 48 Carretera Federal Cancun, Playa del Carmen, Quintana Roo 77710, Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation.
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Safe & secure • Easy breezy • Hassle-free

Cirque du Soleil Joya

This offer is valid for Mexican Nacionality traveler, don´t forget your ID, Otherwise, the difference will be charged at the regular price rate.The various seating packages are described in the Itinerary below. The experience with dinner is one hour before the show access.Settle in for a story about Joyà, a restless teenage girl who is transported to a mysterious jungle by her alchemist grandfather. An original music score and stunning acrobatics bring the whimsical world to life as Joyà conquers challenges that her mischievous grandfather has secretly laid out for her.------------------- We will choose the best seats according to your experience.
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Admission Ticket Free

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Minimum age for alcohol consumption is 18 years
  • The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • We will choose the best seats according to your experience.

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the 5+ Groups: Hotel Pick up + Cirque du Soleil JOYÀ Tickets?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Still have questions?

We're here to help.
Activity code: C-6814PCMJOYA

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Reviews

4.65
99 reviews

Average 4.65 out of 5 stars based on 99 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
81
4 stars
10
3 stars
3
2 stars
1
1 star
4

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On average, this is booked 32 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the 5+ Groups: Hotel Pick up + Cirque du Soleil JOYÀ Tickets?
A:
This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Champagne (if option selected).
  • Dinner (if option selected).
The following is NOT included:
  • Dinner (if option not selected).
  • Champagne (if option not selected).
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the 5+ Groups: Hotel Pick up + Cirque du Soleil JOYÀ Tickets is as follows:

  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for 5+ Groups: Hotel Pick up + Cirque du Soleil JOYÀ Tickets will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Champagne (if option selected)
  • Dinner (if option selected)
  • Dinner (if option not selected)
  • Champagne (if option not selected)

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • We have a special menu for children
  • Minimum age for alcohol consumption is 18 years
  • The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • We will choose the best seats according to your experience.
  • We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
  • Casual-formal dress code.
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • This tour/activity will have a maximum of 8 travelers

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.

Non-refundable

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Non-refundable

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Sorting, ranking, and search results

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Cool Cancun wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.