Airport Transfers Private Tours

Ruins + Casa Tortugas Cenote Park from Cancun & Playa Del Carmen

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Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions

from $128 per person

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Casa Tortugas cenotes park tour

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12 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

You will be taken into the Mayan Ruins at the foot of the beach to enjoy a cultural experience and learn about the Mayan Culture. The thing that makes those ruins unique, is that they are located just by the beach. Before leaving Tulum, we will take you to the gorgeus monument to Mother Nature if available.

In this amazing tour you will be visiting the Casa Tortuga Nature Park, the park have 4 unique cenotes, 2 of them will be open and 2 will be cavern like. You will be getting a fresh and relaxing swim to melt your worries away.

After visiting all 4 cenotes, you will get 2 hours of free time to pick the open cenote that you like the most to keep swimming. After the Park, you will be having a delicious meal at a regional food restaurant where you will choose 1 dish to enjoy!

The final stop will be at Fifth Avenue at Playa Del Carmen, this is the most famous spot to visit at that town, full of culture, stores, restaurants, gift shops and much more!

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What's Included

  • Box Lunch at Transportation (sandwich, juice and fruit)
  • Includes Food 1 Dish to Choose
  • Visit at the Tulum Ruins
  • Drink in the restaurant
  • Lifejacket in cenotes
  • Tulum ruins preservation tax of 25 USD per person
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Meeting and Pickup

Pickup point
Pickup details

Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum AvenuePlaya Del Carmen: Cocobongo at Playa Del CarmenTulum: There is no pick up in any hotel or airbnb, the meeting point will be at Super Aki market main gate over in federal avenueIf the customer is staying in Tulum or past Playa Del Carmen, the fifth avenue stop will be skippedThe pick up time is set according to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service

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What To Expect

Tulum Archaeological Site

In the Tulum Archaeological site you will get the chance to get deep into Mayan Culture and Traditions. You will enjoy the beautiful view of the beach in the ruins

2 hours • Admission Ticket Free

Cenotes Casa Tortuga Tulum

Enjoy and amazing day at the cenotes of Casa tortuga, you will experience 4 different cenotes at the park

2 hours • Admission Ticket Included

Show 2 more stops

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • If the customer is staying in Tulum or past Playa Del Carmen, the fifth avenue stop will be skipped
  • The visit to the Mother Nature monument depends on availability
  • Travelers must bring towels, swim suit and change of clothes

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Ruins + Casa Tortugas Cenote Park from Cancun & Playa Del Carmen?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-296606P2


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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the Ruins + Casa Tortugas Cenote Park from Cancun & Playa Del Carmen?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Box Lunch at Transportation (sandwich, juice and fruit).
  • Includes Food 1 Dish to Choose.
  • Visit at the Tulum Ruins.
  • Visit to Mother Nature Monument (if available).
  • Round transportation.
  • Entrance to the Casa Tortuga Park and guide.
The following is NOT included:
  • Drink in the restaurant.
  • Lifejacket in cenotes.
  • Tulum ruins preservation tax of 25 USD per person.
  • The Tulum guide it is not included.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Ruins + Casa Tortugas Cenote Park from Cancun & Playa Del Carmen is as follows:

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Ruins + Casa Tortugas Cenote Park from Cancun & Playa Del Carmen will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Box Lunch at Transportation (sandwich, juice and fruit)
  • Includes Food 1 Dish to Choose
  • Visit at the Tulum Ruins
  • Visit to Mother Nature Monument (if available)
  • Round transportation
  • Entrance to the Casa Tortuga Park and guide
  • Drink in the restaurant
  • Lifejacket in cenotes
  • Tulum ruins preservation tax of 25 USD per person
  • The Tulum guide it is not included

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Infants are required to sit on an adult’s lap
  • If the customer is staying in Tulum or past Playa Del Carmen, the fifth avenue stop will be skipped
  • The visit to the Mother Nature monument depends on availability
  • Travelers must bring towels, swim suit and change of clothes
  • Does not include preservation tax of 25 USD per person
  • This tour/activity will have a maximum of 45 travelers

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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
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  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.

Free Cancellation

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100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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