Airport Transfers Private Tours

Roundtrip Private Transfer Cancun Airport (CUN) -Playa Del Carmen

4 Reviews 4.75 out of 5 stars Based on 4 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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from $88.76 per person

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Private Transfer
Private Transfer

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On average, this is booked 25 (0) days in advance.
1 hour (approx.)
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Overview

Secure your transfer with complete peace of mind by booking in advance. We offer an efficient, punctual transportation service designed for your comfort. Our highly trained drivers and well-maintained vehicles ensure a safe and pleasant journey from your departure point to your destination.

Forget about long waits or last-minute arrangements — once your reservation is confirmed, you’ll receive all the necessary information for a smooth and easy meeting.

Travel with confidence and enjoy a mobility experience designed for your comfort and peace of mind.

What's Included

  • Hotel pickup and drop-off
  • 60 minutes of waiting time for arrivals / 15 minutes for departures
  • Flight tracking and adjustment for delays
  • Tips or gratuities (not included, not mandatory)
  • Charges for baby seats
  • Additional stops or extra waiting time not scheduled
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Meeting and Pickup

Pickup point
Pickup details

Pick up instructions: From Airport: "I hope you are doing well. I contact you in regards your transportation. We will be pending for you arrival.Important note: 1. When you land and after collecting your suitcases, it is important that you let us know. Please go to pre-contracted transportation services area (platforms area). * Terminal 2 (Domestic arrivals) - Welcome Bar * Terminal 2 (International arrivals) - Welcome Bar * Terminal 3 - Margaritaville Bar * Terminal 4 - Welcome Bar 2. Your assigned driver is parked about 5-10 minutes away from platforms area. 3. When you notify us we will ask your driver to enter the platform area. 4. As soon as your Driver shares the platform number with us, we will let you know so you can go to the assigned platform."To Airport: "Your driver will be waiting in the hotel lobby. Please ensure that you are at your pick up point at least 15 minutes in advance."

What To Expect

Enjoy a private transportation service designed for your comfort and peace of mind. Your operator will contact you approximately 12 hours before pickup via WhatsApp or phone call to confirm details and ensure a smooth, worry-free experience.

Upon arrival, you will be warmly welcomed at the meeting point, where your driver will be waiting for you with a sign bearing your name. Sit back and relax during a safe, punctual, and comfortable ride, driven by a qualified professional who will take care of you until you reach your destination. With your return trip to the airport already arranged and secured, you can enjoy your time knowing that your transportation back is guaranteed.

Remember that each passenger can bring one piece of luggage for added convenience. If you cannot locate your driver, please do not hesitate to contact our support team.

We look forward to assisting you and making your transfer a pleasant and stress-free experience.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Suitable for all physical fitness levels
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Each traveler is allowed a maximum of 1 suitcase (approx. 23 kg). Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
  • Infant seats are available upon request, subject to availability and an additional charge.

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Roundtrip Private Transfer Cancun Airport (CUN) -Playa Del Carmen?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-87205P27

Reviews

4.75
4 reviews

Average 4.75 out of 5 stars based on 4 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
0

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On average, this is booked 25 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the Roundtrip Private Transfer Cancun Airport (CUN) -Playa Del Carmen?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Hotel pickup and drop-off.
  • 60 minutes of waiting time for arrivals / 15 minutes for departures.
  • Flight tracking and adjustment for delays.
  • Tolls and fuel fees.
  • Assistance with luggage.
  • Private, air-conditioned vehicle transportation.
The following is NOT included:
  • Tips or gratuities (not included, not mandatory).
  • Charges for baby seats.
  • Additional stops or extra waiting time not scheduled.
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 2. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Roundtrip Private Transfer Cancun Airport (CUN) -Playa Del Carmen is as follows:

  • Service animals allowed
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Roundtrip Private Transfer Cancun Airport (CUN) -Playa Del Carmen will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Hotel pickup and drop-off
  • 60 minutes of waiting time for arrivals / 15 minutes for departures
  • Flight tracking and adjustment for delays
  • Tolls and fuel fees
  • Assistance with luggage
  • Private, air-conditioned vehicle transportation
  • Tips or gratuities (not included, not mandatory)
  • Charges for baby seats
  • Additional stops or extra waiting time not scheduled

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Specialized infant seats are available
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Each traveler is allowed a maximum of 1 suitcase (approx. 23 kg). Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
  • Infant seats are available upon request, subject to availability and an additional charge.

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Cancun promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.
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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

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  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.