Private Transfer Cancun-Playa del Carmen/Ferry/Puerto Aventuras
Overview
Private Transfer to Playa del Carmen
Traveling to Playa del Carmen and need reliable transportation from the airport or your hotel in Cancún? Enjoy a private, safe, and comfortable transfer service, designed to make your journey worry-free.
Available Services
- Airport → Playa del Carmen
- Airport → Ferry Puerto Juárez / Maroma / Puerto Aventuras
- Hotel in Cancún → Playa del Carmen
Important Information
- If you book the wrong destination, you will need to pay the difference or make a new reservation for the correct service.
- All transfers are 100% private: you will never share the vehicle with other passengers.
- If your hotel or Airbnb is not listed, simply provide the name when booking and we’ll take care of the rest.
- Our service is safe and reliable for solo travelers, couples, and groups of up to 8 passengers.
Book now and enjoy a private, direct, and stress-free transfer to Playa del Carmen.
What's Included
- Private transportation
- Air-conditioned vehicle
- Ferry ticket Playa del Carmen
- Gratuities
- Car seat & Booster (15 USD for round-trip service)
- Stops at a supermarket for more than 15 minutes. Cost of 25 USD per hour. Must be booked in advance.
- We do not accept pickups at different terminals unless an additional fee of 15 USD is paid
Meeting and Pickup
Before Arrival Check your meeting point: https://bit.ly/427uarp •Our staff will be waiting at the correct terminal with a sign bearing your name. If you prefer a group name, let us know. • Please download WhatsApp or keep your network active for smooth contact / Get 5% off Holafly eSIMs http://rwrd.io/nwhajusArrivals • Service is designed for groups arriving on the same flight. • If your group arrives on up to 2 different flights, send us all flight numbers in advance so we can prepare the itinerary and assign the correct meeting point at no extra cost. • Additional Costs: If we don’t receive this information in time or the flight number is incorrect, the service will be charged as new and must be paid in cash to the driver, subject to availability. • Notify us of any flight changes to avoid delays or extra charges. • Pickups at 2 terminals have an extra cost of USD 15. If not informed in advance and extra waiting occurs, the same fee will apply.Safety & Comfort • Private service ideal for women, solo travelers, and guests with pets. • All vehicles are equipped with GPS for safety and accurate navigation.Additional Stops • One stop (e.g., supermarket) of up to 15 minutes is included at no cost. • After that, USD 25 per extra hour applies. • Must be scheduled in advance by email or phone, subject to availability.Pricing Policy • Price is per vehicle, not per person. • Different departure times require an additional vehicle for each schedule. • Please ensure you select the correct destination and product when booking. Otherwise, the difference will be charged or the booking may not be accepted.Departures & Transfers • Pickup time will be arranged with you after booking. • Maximum waiting time: 10 minutes. After this, the service will be considered a “No Show.” • Any changes (time, destination, service details) must be requested at least 12 hours in advance.
What To Expect
Key Features of Our Service
- Guaranteed Privacy: All our transfers are **100% private**, meaning you will **not share the vehicle** with other passengers.
- Personalized Reception: Our friendly staff will greet you at the terminal with a **welcome banner**, giving you peace of mind knowing where to find us.
- Route Safety: Our vehicles are equipped with **GPS**, ensuring precise and safe navigation at all times.
- Child Seats Available: If you need a child seat, we can provide one for an additional fee of **$12** for round-trip service.
-Price per Vehicle: Our pricing is per vehicle, **not per person**. The more people traveling, the **more economical** the service will be for each passenger.
-Direct Transfers: We do not make stops at other hotels, ensuring a **direct** transfer to your hotel or preferred destination.
- Supermarket Stops: If you need to stop at a supermarket, we can offer this service for an additional fee of **$25** per hour. Please **book in advance**.
-Accurate Destination Selection: Ensure you **select the correct destination** when making your reservation. If the selected service does not match, you will need to **pay the difference** to adjust to the correct amount.
- Multiple Terminal Pickups: For arrivals with **multiple flights**, we offer pickups at different terminals for an additional fee of **$15**.
- ⏰ Time Tolerance: For transfers and departures, a **maximum tolerance of 10 minutes** is allowed. After that time, it will be considered a "no show."
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We are committed to providing you with the best possible service. If you have any questions or need additional transfers, please feel free to contact us. Book now and enjoy a private, safe, and comfortable transfer!
For transfers from hotel to ferry, we will agree on a pickup time in advance
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Private Transfer Cancun-Playa del Carmen/Ferry/Puerto Aventuras?
Cancellation Policy
Still have questions?
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Activity code: C-228215P1
Traveler Photos
Reviews
Average 4.90 out of 5 stars based on 124 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation.
- Air-conditioned vehicle.
- Ferry ticket Playa del Carmen.
- Gratuities.
- Car seat & Booster (15 USD for round-trip service).
- Stops at a supermarket for more than 15 minutes. Cost of 25 USD per hour. Must be booked in advance.
- We do not accept pickups at different terminals unless an additional fee of 15 USD is paid.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private Transfer Cancun-Playa del Carmen/Ferry/Puerto Aventuras is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Transfer Cancun-Playa del Carmen/Ferry/Puerto Aventuras will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Private transportation
- Air-conditioned vehicle
- Ferry ticket Playa del Carmen
- Gratuities
- Car seat & Booster (15 USD for round-trip service)
- Stops at a supermarket for more than 15 minutes. Cost of 25 USD per hour. Must be booked in advance.
- We do not accept pickups at different terminals unless an additional fee of 15 USD is paid
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
