Private Transfer Airport to Hotel Zone Cancun

7 Reviews 5.00 out of 5 stars Based on 7 reviews collected by Cool Cancun and TripAdvisor | Recommended by 100% of reviewers | Cancun, Mexico

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On average, this is booked 23 (0) days in advance.

20 to 30 minutes (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

After a long trip, what you want most is to reach your destination quickly. With our round-trip VIP transportation service from Cancun Airport to Cancun Hotel Zone, you can be sure that you will be received and taken to your destination in a punctual, safe and comfortable manner. You will not have to worry about waiting for your vehicle, since our staff or driver will always be available and waiting with a personalized and easily identifiable sign so you can receive your Transfer service.

What's Included

  • Do not share the unit with anyone other than your reservation.
  • Ambient music.
  • Flight tracking.
  • Nightly charge between 08:00 pm and 06:00 am
  • Additional pick-up service between airport terminals.
  • Waiting time for delayed flights.
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Meeting and Pickup

Pickup point
Pickup details

It is a round trip transportation from Cancun Airport to the hotels in Playa del Carmen: ARRIVAL AIRPORT - HOTEL: If for any reason you have any problems locating our Welcome staff, please contact any of the following meeting points located in the arrival terminals of the airport that corresponds to your flight. - Terminal 2 National Arrivals "Welcome Bar". - Terminal 2 International Arrivals "Welcome Bar". - Terminal 3 in "Margaritaville Bar". - Terminal 4 in "Welcome Bar".

What To Expect

IMPORTANT TO PROVIDE YOU WITH THE BEST EXPERIENCE AND QUALITY OF SERVICE FOLLOW THE STEPS BELOW AND STAY IN TOUCH WITH US VIA WhatsApp.
It is important to remember that our private transfer service is reserved exclusively for the group that has made the reservation. Therefore, any service modification requests, such as additional stops or unexpected changes to the itinerary, must be communicated in advance to assess their feasibility. The private transfer service may not be used in a manner other than that originally agreed.
We also inform you that in case of any delay of your flight exceeding 60 minutes, unfortunately the scheduled transfer service will be CANCELLED or considered as NO SHOW, without possibility of requesting refund. We understand that this can be frustrating, but it is necessary to maintain the efficiency of our schedules and services with all our passengers.

Pickup from the hotel to the Airport : Maximum waiting time for the van in the lobby is 05 minutes, then this time is automatically considered NO SHOW (We recommend being 05 minutes before the scheduled time for your pickup)

First Arrival at the AIRPORT - HOTEL :
Once you have collected your luggage you must go to the departure gate or platform area of the terminal.
- You will be able to identify our Welcome staff or driver because it displays a sign with our logo or the name of the traveler.
- To validate your transfer, our staff will request your digital booking confirmation or identification. If for any reason you have any inconvenience in locating our Welcome staff or your designated driver, please locate yourself at any of the following meeting points located at the airport arrival terminals that correspond to your flight.
- Terminal 2 Domestic Arrivals "Welcome Bar".
- Terminal 2 International Arrivals "Welcome Bar".
Terminal 3 at Margaretville Bar.
Terminal 4 in "Welcome Bar".

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Pickup from the hotel to the Airport : Maximum waiting time for the van in the lobby is 05 minutes, after 06 minutes is considered NO SHOW (We recommend being 05 minutes before the scheduled time for your pickup)
  • It is important: 1.- Once you are in the waiting room to board the plane, let us know that the flight is on time (we continue to monitor the flight).
  • 2.- When you arrive at Cancun Airport and are waiting for luggage, please let us know to allow the unit to enter the platform area.

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Private Transfer Airport to Hotel Zone Cancun?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-399434P7

Traveler Photos

Reviews

5.00
7 reviews

Average 5.00 out of 5 stars based on 7 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
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On average, this is booked 23 (0) days in advance.

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What's Included

Activity name

  • Do not share the unit with anyone other than your reservation.
  • Ambient music.
  • Flight tracking.
  • Bottled water
  • Private transfer (Does not share unit with other people than your group
  • WIFI and Bluetooth connection
  • Air conditioning.
  • Nightly charge between 08:00 pm and 06:00 am
  • Additional pick-up service between airport terminals.
  • Waiting time for delayed flights.

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • Flights Delayed : Maximum waiting time is 60 minutes, after 61 minutes is considered NO SHOW (in case of delays notify us immediately at our whathsapp number to be able to provide assistance)
  • Pickup from the hotel to the Airport : Maximum waiting time for the van in the lobby is 05 minutes, after 06 minutes is considered NO SHOW (We recommend being 05 minutes before the scheduled time for your pickup)
  • It is important: 1.- Once you are in the waiting room to board the plane, let us know that the flight is on time (we continue to monitor the flight).
  • 2.- When you arrive at Cancun Airport and are waiting for luggage, please let us know to allow the unit to enter the platform area.
  • 3.- Locate the correct exit door, you can ask what is the exit where the Van or Transport Agencies are located.
  • 4.- At this point you can place our staff or driver with our logo and/or your name.
  • 5. We are grateful to be in charge of getting them to their destination with a quality service, on time and with the responsibility that characterizes us. 6. You can contact us by email and/or WhatsApp in case of any questions. WELCOME to the great OT COROSAN FAMILY.
  • 6.You can contact us by WhatsApp if you have any questions. WELCOME to the great OT COROSAN FAMILY.

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

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  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.