Private One Way or Roundtrip Transportation to Cancun Hotels

579 Reviews 4.43 out of 5 stars Based on 579 reviews collected by Cool Cancun and TripAdvisor | Cancun, Mexico

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Don't miss out!
On average, this is booked 14 (0) days in advance.

25 to 40 minutes (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

With this stress-free service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our professional staff will help you get the most out of your vacation by taking you to the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle.

- Flexible and convenient pickup times and locations
- Hassle-free private round-trip transportation
- Comfortable and air-conditioned vehicles
- Affordable pricing at all our service areas

What's Included

  • All Fees and Taxes
  • Air-conditioned vehicle
  • One-Way or Roundtrip private transfer
  • Excess luggage charges (where applicable)
  • Gratuities
See 2 more

Meeting and Pickup

Pickup point
Pickup details

**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup.Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points:- Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar**Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup.Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.

What To Expect

To make your travels easier and to provide you with a more seamless vacation experience, we offer convenient and affordable transportation services that quickly and efficiently takes you from the Cancun International airport to your hotel or back, if needed.

Riding our private services is often more affordable than a taxi or other transport service and we have a variety of routes to provide you with all of the flexibility that you might need. Simply book the option of your choice and your reservation will be instantly confirmed.

Here are the options that we have available for our transportation services:

- Airport to Hotels
- Hotels to Airport
- Roundtrip

When you arrive at the airport and wish to be taken to your hotel, you can find our staff waiting for you with a sign with your name. When it is time to leave your hotel, you will be picked up in the lobby of your hotel.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Partial cancellations/refunds are not available for roundtrip transportation services.
  • For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
  • Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Private One Way or Roundtrip Transportation to Cancun Hotels?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-279586P9

Traveler Photos

Reviews

4.43
579 reviews

Average 4.43 out of 5 stars based on 579 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
464
4 stars
30
3 stars
17
2 stars
8
1 star
60

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Don't miss out!
On average, this is booked 14 (0) days in advance.

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What's Included

Activity name

  • All Fees and Taxes
  • Air-conditioned vehicle
  • One-Way or Roundtrip private transfer
  • Excess luggage charges (where applicable)
  • Gratuities

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • This a private transfer, only you and your party will travel together.
  • Partial cancellations/refunds are not available for roundtrip transportation services.
  • For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
  • Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
  • Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
  • Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
  • Transfer services are not exchangable for any other services/routes.

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.