Private Arrival Transfer from Cancún Airport to Your Hotel
Overview
A private van just for your group, up to 8 people with luggage: no shared shuttle, no waiting for other passengers and no stops at other hotels. We meet you inside the terminal with a sign with your name, and we track your flight, so if it is delayed, your driver waits. Air-conditioned van with complimentary water and beer. The price is per van, not per person. Cancún Nation is a family-run private transportation company operating in Cancún and the Riviera Maya since 2018.
What's Included
- Alcoholic beverages Complimentary beer on board (travelers 18 and older)
- Bottled water Complimentary water on board
- Meet and greet inside the terminal with a sign with your name
- Air-conditioned vehicle
- A private van just for your group, up to 8 people with luggage. Direct ride, no stops at other hotels.
- Flight tracking: if your flight is delayed, your driver waits
- Tips for the driver are optional
Meeting and Pickup
We meet you inside the terminal with a sign with your name: at Terminals 1, 2 and 4 at the Welcome Bar, and at Terminal 3 at the Margaritaville Bar. Please give us your flight number and arrival time when you book: we track your flight, so if it is delayed, your driver waits.
What To Expect
1. Book online and give us your flight number, arrival time and hotel.
2. We track your flight. If it is delayed, your driver waits.
3. After immigration and customs, your driver meets you inside the terminal with a sign with your name: at the Welcome Bar in Terminals 1, 2 and 4, or at the Margaritaville Bar in Terminal 3.
4. Your driver walks you to your private van. Only your group rides in it: no shared shuttle and no stops at other hotels.
5. We drive you straight to your hotel, condo or Airbnb. Approximate driving times: Cancún Hotel Zone 20 to 40 minutes, Playa del Carmen 60 to 75 minutes, Tulum around 2 hours, depending on traffic.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Private Arrival Transfer from Cancún Airport to Your Hotel?
Cancellation Policy
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Activity code: C-400471P3
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Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Alcoholic beverages. Complimentary beer on board (travelers 18 and older).
- Bottled water. Complimentary water on board.
- Meet and greet inside the terminal with a sign with your name.
- Air-conditioned vehicle.
- A private van just for your group, up to 8 people with luggage. Direct ride, no stops at other hotels.
- Flight tracking: if your flight is delayed, your driver waits.
- Tips for the driver are optional.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private Arrival Transfer from Cancún Airport to Your Hotel is as follows:
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Arrival Transfer from Cancún Airport to Your Hotel will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Alcoholic beveragesComplimentary beer on board (travelers 18 and older)
- Bottled waterComplimentary water on board
- Meet and greet inside the terminal with a sign with your name
- Air-conditioned vehicle
- A private van just for your group, up to 8 people with luggage. Direct ride, no stops at other hotels.
- Flight tracking: if your flight is delayed, your driver waits
- Tips for the driver are optional
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
