Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off
445 Reviews
4.71 out of 5 stars Based on 445 reviews collected by Cool Cancun and TripAdvisor
|
Recommended by 95% of reviewers
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
Cancun, Mexico
Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions
Reviews
6 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Overview
What's Included
- New attraction coming soon!
- Hotel pickup and drop-off
- Use of lockers
- All-you-can-eat buffet lunch
- Beverages
- Dressing rooms, restrooms
- Hamlet, harness, kayak and paddles. Depending of the activity and risk
- Priority Access: You can have your admission bracelets on the bus on your way to the park.
- Gratuities
- Photos are available for purchase.
- Souvenirs (Available to purchase)
Meeting and Pickup
What To Expect
Cancun
Start your day with a relaxing 45-minute journey in an air-conditioned minivan from your Cancun hotel to Xplor Adventure Park. Once you arrive, you’ll have the opportunity to explore a range of exciting activities at your own pace.
45 minutes • Admission Ticket Free
Xplor
ZIPLINES
Feel the thrill of flying high above the rainforest canopy on the exhilarating zip line courses. Soar at heights of up to 150 feet (30 meters) while taking in stunning views of the surrounding jungle. Some zip lines take you into the depths of underground caves, where you’ll race through dark crevices and grottoes. One of the zip lines even ends with a thrilling splash into a sparkling cenote.
Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Not recommended for travelers with injuries o recent surgeries.
- Travelers should have at least a moderate level of physical fitness
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
- Infants 0 to 4 years are Free of charge. Important: Children must be accompanied by an adult all the time.
- For children under 5 activities are restricted. Infants (0-4 years old) must remain with an adult at the cafeteria, restaurant or rest areas.
- The minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent.
- The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
- The Voucher schedule is informative.
- If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Cool Cancun staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
- We accept changes of visit dates from one day to another with the restriction of one day before.
- Tours and days of operation are subject to availability and changes.
- This tour/activity will have a maximum of 15 travelers
Frequently Asked Questions
(7)Q: What is the cancellation policy for the Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
Cancellation Policy
You can cancel up to 24 hours in advance of the tour for a full refund.
Still have questions?
We're here to help.
Activity code: C-6140CUNXPLOR
Traveler Photos
Reviews
4.71
445 reviews
Average 4.71 out of 5 stars based on 445 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor
5 stars
364
4 stars
58
3 stars
8
2 stars
7
1 star
8
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Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
Q:
What is the cancellation policy for the Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:Apr 2025
You can cancel up to 24 hours in advance of the tour for a full refund.
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
Q:
What's included in the price?
A:
Apr 2025
The following is included:
- New attraction coming soon!.
- Hotel pickup and drop-off.
- Use of lockers.
- All-you-can-eat buffet lunch.
- Beverages.
- Dressing rooms, restrooms.
- Hamlet, harness, kayak and paddles. Depending of the activity and risk.
- Priority Access: You can have your admission bracelets on the bus on your way to the park.
The following is NOT included:
- Gratuities.
- Photos are available for purchase.
- Souvenirs (Available to purchase).
Q:
What is the weather cancellation policy?
A:
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025
Q:
What is the minimum age for this tour?
A:
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025
Q:
My date is not available in the calendar, I am just checking to see if it is available?
A:
If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025
Q:
Is this an accessible tour?
A:Apr 2025
Accessibility information for the Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Not recommended for travelers with injuries o recent surgeries.
- Travelers should have at least a moderate level of physical fitness
Q:
Where is the meeting point for this activity?
A:
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- New attraction coming soon!
- Hotel pickup and drop-off
- Use of lockers
- All-you-can-eat buffet lunch
- Beverages
- Dressing rooms, restrooms
- Hamlet, harness, kayak and paddles. Depending of the activity and risk
- Priority Access: You can have your admission bracelets on the bus on your way to the park.
- Gratuities
- Photos are available for purchase.
- Souvenirs (Available to purchase)
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Not recommended for travelers with injuries o recent surgeries.
- Travelers should have at least a moderate level of physical fitness
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
- Infants 0 to 4 years are Free of charge. Important: Children must be accompanied by an adult all the time.
- For children under 5 activities are restricted. Infants (0-4 years old) must remain with an adult at the cafeteria, restaurant or rest areas.
- The minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent.
- The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
- The Voucher schedule is informative.
- If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
- We accept changes of visit dates from one day to another with the restriction of one day before.
- Tours and days of operation are subject to availability and changes.
- This tour/activity will have a maximum of 15 travelers
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