Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Chichen Itzá
133 Reviews
4.43 out of 5 stars Based on 133 reviews collected by Cool Cancun and TripAdvisor
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
Cancun, Mexico
Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions
Reviews
6 to 12 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Overview
What's Included
- Hotel pickup and drop-off
- Food and beverages
- Lockers, dressing rooms, showers and towel
- Use of snorkel equipment (USD $25 refundable deposit required)
- Local English- and Spanish-speaking guide
- Gratuities
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
- Extras: Bring water shoes an extra change of clothes and a towel.
Meeting and Pickup
What To Expect
Xcaret
Xcaret boasts more than 40 activities, natural attractions and cultural shows, including a butterfly pavilion where native butterflies of the Yucatan Peninsula fly in their natural habitat, a coral reef aquarium, a henequen hacienda with its Museum of Popular Mexican Art and a seven-level Mexican cemetery with 365 tombs!Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the pristine waters of Xcaret underground rivers and stroll through the Tropical Jungle Trail. Marvel at the views from the Rotating Scenic Tower, visit the House of Whispers and see the Living Museum of Orchids. At the end of the day, dazzle your senses with a musical spectacle of light and color that takes you on a journey through the history of Mexico since pre-Columbian times.Your admission includes a buffet lunch with unlimited beverages (soft drinks, flavored waters and coffee) with your food.
12 hours • Admission Ticket Included
Xel-Ha Park by Xcaret
Xel-Ha is Considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities in Xel-Ha’s series of inlets, lagoons, sinkholes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Take advantage of educational programs such as the conservation of the endangered queen conch.Enjoy complimentary lifejackets, inner tubes and bicycles with access to lounge chairs, hammocks and rest areas. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Vsit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.
6 hours • Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- It is recommended that your wear comfortable shoes and clothing. Bring a bath towel and bathing suit for water activities.
- This package does not include any extra activity such as swim with dolphins, stingray encounter, swim with sharks, swim with manatee, sea trek, snuba, etc.
- Note: take the 2 selected tours within 15 days of each other (1 tour per day)
- Note: Chichen Itza and Xplor are not offered on Sundays
- Minimum age for Xplor is 5 years
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- Infants 0 to 4 years are Free of charge.
- Important: Children must be accompanied by an adult all the time.
- If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Cool Cancun staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs). We accept changes of visit dates from one day to another with the restriction of one day before.
- The Mexican authorities responsible for protecting cultural sites respectfully request that visitors to Chichén Itzá Archaeological Zone consider refraining from consuming alcohol or taking drugs that could alter their behaviour.To assist in ensuring the safety and well-being of all, two checkpoints will be in place: one at the hotel pick-up and another before entering the site. In the event that a visitor is under the influence of alcohol or drugs, they will be politely asked to choose another day to visit Chichén Itzá, as long as they meet the conditions for visiting.
- This tour/activity will have a maximum of 5 travelers
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Chichen Itzá?
Cancellation Policy
You can cancel up to 24 hours in advance of the tour for a full refund.
Still have questions?
We're here to help.
Activity code: C-6140XPX2
Traveler Photos
Reviews
4.43
133 reviews
Average 4.43 out of 5 stars based on 133 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor
5 stars
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Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
Q:
What is the cancellation policy for the Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Chichen Itzá?
A:Apr 2025
You can cancel up to 24 hours in advance of the tour for a full refund.
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
Q:
What's included in the price?
A:
Apr 2025
The following is included:
- Hotel pickup and drop-off.
- Food and beverages.
- Lockers, dressing rooms, showers and towel.
- Use of snorkel equipment (USD $25 refundable deposit required).
- Local English- and Spanish-speaking guide.
The following is NOT included:
- Gratuities.
- Souvenirs (Available to purchase).
- Photos (Available to purchase).
- Extras: Bring water shoes an extra change of clothes and a towel.
Q:
What is the minimum age for this tour?
A:
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025
Q:
My date is not available in the calendar, I am just checking to see if it is available?
A:
If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025
Q:
Is this an accessible tour?
A:Apr 2025
Accessibility information for the Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Chichen Itzá is as follows:
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Q:
Where is the meeting point for this activity?
A:
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Chichen Itzá will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Hotel pickup and drop-off
- Food and beverages
- Lockers, dressing rooms, showers and towel
- Use of snorkel equipment (USD $25 refundable deposit required)
- Local English- and Spanish-speaking guide
- Gratuities
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
- Extras: Bring water shoes an extra change of clothes and a towel.
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- It is recommended that your wear comfortable shoes and clothing. Bring a bath towel and bathing suit for water activities.
- This package does not include any extra activity such as swim with dolphins, stingray encounter, swim with sharks, swim with manatee, sea trek, snuba, etc.
- Note: take the 2 selected tours within 15 days of each other (1 tour per day)
- Note: Chichen Itza and Xplor are not offered on Sundays
- Minimum age for Xplor is 5 years
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- Infants 0 to 4 years are Free of charge.
- Important: Children must be accompanied by an adult all the time.
- If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs). We accept changes of visit dates from one day to another with the restriction of one day before.
- The Mexican authorities responsible for protecting cultural sites respectfully request that visitors to Chichén Itzá Archaeological Zone consider refraining from consuming alcohol or taking drugs that could alter their behaviour.To assist in ensuring the safety and well-being of all, two checkpoints will be in place: one at the hotel pick-up and another before entering the site. In the event that a visitor is under the influence of alcohol or drugs, they will be politely asked to choose another day to visit Chichén Itzá, as long as they meet the conditions for visiting.
- This tour/activity will have a maximum of 5 travelers
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