Incredible Tour Xenses All Inclusive From Cancún & Riviera Maya
New To The Site!
Cancun, Mexico
Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions
6 hours 30 minutes (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Overview
What's Included
- Transportation round trip from your hotel.
- Pinwheel, the first point where the magic begins
- Xensatorium: People, slide, bird flight, Lodorama and more.
- Incredible moments in visual games, optical illusions and fantastic scenes
- Use of locker, toilets and showers, ATM.
- Food and drinks
- Souvenir photos (available to purchase)
Meeting and Pickup
What To Expect
Xenses Park by Xcaret
Discover Xenses, an extraordinary world where imagination knows no bounds. With two thrilling activity circuits and over 50 surreal landscapes, you’ll experience your senses—and reality itself—in a whole new way.Challenge your perception in a gravity-defying town, navigate mysterious ecosystems in total darkness, or plunge down a slide into the crystal-clear waters of an underground cavern. Soar like a bird on a zipline, float effortlessly on a serene saltwater river, or unwind in the soothing embrace of a warm clay stream.Here, sight takes a backseat—let your other senses guide you through the unexpected. You’ll soon realize that logic often speaks louder than vision, and the ordinary becomes extraordinary.Are you ready to redefine reality?
6 hours • Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- Some activities are not recommended for persons with heart problems, fear of heights, claustrophobia, those who get dizzy easily, with recent surgeries, back pain, who weigh more than 300 lbs, or pregnant women.
- Activities including Xensatorium, Slid, Bird Flight, Riverlaxing, Sludgerie, Rain, and Xauna are not recommended for pregnant women or individuals with epilepsy.
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
- If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green Cool Cancun purchase receipt.
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- To enter the park alone, it is essential to be over 18 years old. Minors must be accompanied by an adult.
- Xenses is approximately a five-hour experience.
- Visitors with disabilities should always be accompanied by a family member or friend that can assist them at all times.
- An official ID must be presented at the Park’s ticket booths. In case this isn’t possible, the child’s rate will apply to those who measure between 3 and 4.5 ft.
- Slip and Bird Flight activities include water areas with a depth between 3.6 and 5.6 ft. It is recommended that for these activities, children under 4.2 ft, as well as adults and children who don't know how to swim, don’t participate. Both activities are done individually.
- The Bird Flight activity is recommended for children starting from five years old, with a minimum weight of 66 lbs (30 kg); the maximum weight allowed is 299 lbs (136 kg).
- It is not possible to make date changes the same day of your visit.
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- This tour/activity will have a maximum of 40 travelers
Frequently Asked Questions
(5)Q: What's included in the price?
Cancellation Policy
This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Still have questions?
We're here to help.
Activity code: C-208725P41
Additional Info
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Frequently Asked Questions (5)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
Q:
What's included in the price?
A:
Apr 2025
The following is included:
- Transportation round trip from your hotel.
- Pinwheel, the first point where the magic begins.
- Xensatorium: People, slide, bird flight, Lodorama and more.
- Incredible moments in visual games, optical illusions and fantastic scenes.
- Use of locker, toilets and showers, ATM.
The following is NOT included:
- Food and drinks.
- Souvenir photos (available to purchase).
Q:
What is the minimum age for this tour?
A:
The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025
Q:
My date is not available in the calendar, I am just checking to see if it is available?
A:
If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025
Q:
Is this an accessible tour?
A:Apr 2025
Accessibility information for the Incredible Tour Xenses All Inclusive From Cancún & Riviera Maya is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- Some activities are not recommended for persons with heart problems, fear of heights, claustrophobia, those who get dizzy easily, with recent surgeries, back pain, who weigh more than 300 lbs, or pregnant women.
- Activities including Xensatorium, Slid, Bird Flight, Riverlaxing, Sludgerie, Rain, and Xauna are not recommended for pregnant women or individuals with epilepsy.
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- Suitable for all physical fitness levels
Q:
Where is the meeting point for this activity?
A:
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Incredible Tour Xenses All Inclusive From Cancún & Riviera Maya will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Transportation round trip from your hotel.
- Pinwheel, the first point where the magic begins
- Xensatorium: People, slide, bird flight, Lodorama and more.
- Incredible moments in visual games, optical illusions and fantastic scenes
- Use of locker, toilets and showers, ATM.
- Food and drinks
- Souvenir photos (available to purchase)
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- Some activities are not recommended for persons with heart problems, fear of heights, claustrophobia, those who get dizzy easily, with recent surgeries, back pain, who weigh more than 300 lbs, or pregnant women.
- Activities including Xensatorium, Slid, Bird Flight, Riverlaxing, Sludgerie, Rain, and Xauna are not recommended for pregnant women or individuals with epilepsy.
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
- If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- To enter the park alone, it is essential to be over 18 years old. Minors must be accompanied by an adult.
- Xenses is approximately a five-hour experience.
- Visitors with disabilities should always be accompanied by a family member or friend that can assist them at all times.
- An official ID must be presented at the Park’s ticket booths. In case this isn’t possible, the child’s rate will apply to those who measure between 3 and 4.5 ft.
- Slip and Bird Flight activities include water areas with a depth between 3.6 and 5.6 ft. It is recommended that for these activities, children under 4.2 ft, as well as adults and children who don't know how to swim, don’t participate. Both activities are done individually.
- The Bird Flight activity is recommended for children starting from five years old, with a minimum weight of 66 lbs (30 kg); the maximum weight allowed is 299 lbs (136 kg).
- It is not possible to make date changes the same day of your visit.
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- This tour/activity will have a maximum of 40 travelers
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