Airport Transfers Private Tours

Full-Day Secret River Tour from Cancun & Riviera Maya

3 Reviews 5.00 out of 5 stars Based on 3 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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from $164 per person

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Don't miss out!
On average, this is booked 21 (0) days in advance.
7 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

Discover the Underground Mystery of Río Secreto!

Welcome to an adventure that will take you to the heart of the Earth. At Río Secreto, an experience awaits you that awakens all your senses. Immerse yourself in the unexplored beauty of this unique underground world, where impressive stalactites and stalagmites have grown for millennia. Walk underground through intricate rock formations and immerse yourself in crystal-clear underground waters that will surround you on a journey that seems straight out of another world.

Every adventure in Río Secreto culminates with an authentic Mayan culinary experience, where you can savor the traditional flavors of the region. Afterwards, you can relax and reflect on this unique experience while surrounded by the natural beauty of the surrounding jungle.

Don't miss the opportunity to explore this mysterious underground world. Río Secreto awaits you to discover its best kept secrets.

What's Included

  • Lifejacket
  • Neoprene suit
  • Helmet with lamp

    Meeting and Pickup

    Pickup point
    Pickup details

    Once your reservation is made, we will contact you by text message, WhatsApp or the Viator Intranet to confirm the exact pick-up time and meeting point if we cannot find your hotel name on the hotel list.

    OR
    Meeting point

    Avenida Tulum
    capilla ecumenica, 77500 Cancún, Q.R., Mexico

    Show on Google Maps

    Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

    End point

    This activity ends back at the meeting point.

    Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

    What To Expect

    Book Online

    Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
    Read more

    Safe & secure • Easy breezy • Hassle-free

    Rio Secreto

    Rio Secreto Regular Enjoy an unforgettable underground tour of extraordinary natural beauty in groups of a maximum of 10 people with a specialized guide who will provide you with information about the geological formations. We start by picking up our guests at their hotels and heading to the park. Upon arrival, we will provide you with the necessary equipment for the tour (helmet with lamp, wetsuit). Secret River is a journey through a glass museum, whose formations tell the geological history of the earth, and without a doubt an experience life transformer. At the end you will enjoy a buffet and non-alcoholic drinks. The tour ends at your hotel in our comfortable transportation. An adventure that you cannot miss.
    Read more

    7 hours • Admission Ticket Included

    Additional Info

    • Confirmation is instant and will be received at time of booking
    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Not recommended for travelers with poor cardiovascular health
    • Travelers should have at least a moderate level of physical fitness
    • This tour/activity will have a maximum of 10 travelers

    Frequently Asked Questions

    (7)

    Q: What is the cancellation policy for the Full-Day Secret River Tour from Cancun & Riviera Maya?

    A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

    Cancellation Policy

    You can cancel up to 24 hours in advance of the tour for a full refund.

    Still have questions?

    We're here to help.
    Activity code: C-237561P60

    Reviews

    5.00
    3 reviews

    Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

    5 stars
    2
    4 stars
    0
    3 stars
    0
    2 stars
    0
    1 star
    0

    Loading Options
    Don't miss out!
    On average, this is booked 21 (0) days in advance.
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    Frequently Asked Questions (7)

    Activity name

    The answers provided below were previously given in response to questions from Cool Cancun customers.

    Filter by:

    Q: What is the cancellation policy for the Full-Day Secret River Tour from Cancun & Riviera Maya?
    A:
    You can cancel up to 24 hours in advance of the tour for a full refund.
    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (EST).
    • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
    Apr 2025
    Q: What's included in the price?
    A:
    The following is included:
    • Lifejacket.
    • Neoprene suit.
    • Helmet with lamp.
    • Non-alcoholic beverages.
    • Towels.
    • Access to the Nature Reserve.
    • Food buffet.
    • Lockers.
    • Underground River Tour.
    Apr 2025
    Q: What is the weather cancellation policy?
    A:

    This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

    Apr 2025
    Q: What is the minimum age for this tour?
    A:

    The minimum age to participate is 6. This tour requires at least one adult to accompany children..

    Apr 2025
    Q: My date is not available in the calendar, I am just checking to see if it is available?
    A:

    If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

    If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

    Apr 2025
    Q: Is this an accessible tour?
    A:

    Accessibility information for the Full-Day Secret River Tour from Cancun & Riviera Maya is as follows:

    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Not recommended for travelers with poor cardiovascular health
    • Travelers should have at least a moderate level of physical fitness
    Apr 2025
    Q: Where is the meeting point for this activity?
    A:

    Detailed check-in instructions – including meeting point address, Google map, and parking information – for Full-Day Secret River Tour from Cancun & Riviera Maya will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

     

     

    Mar 2024

    What's Included

    Activity name

    • Lifejacket
    • Neoprene suit
    • Helmet with lamp
    • Non-alcoholic beverages
    • Towels
    • Access to the Nature Reserve
    • Food buffet
    • Lockers
    • Underground River Tour

    Additional Info

    Activity name

    • Confirmation is instant and will be received at time of booking
    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Not recommended for travelers with poor cardiovascular health
    • Travelers should have at least a moderate level of physical fitness
    • This tour/activity will have a maximum of 10 travelers

    Report Product Issue

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    Site Settings

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    Lowest Price Guarantee

    Activity name

    We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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    Locate your Cool Cancun Booking Number and the proof of the lower price you found.

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    Email [email protected] with the documents, your name, and your home address.

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    Receive your refund

    If everything checks out, we'll refund you the price difference.

    Refund Terms & Conditions

    The following conditions apply to all lowest price guarantee refund requests:

    • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
    • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
    • Cool Cancun promotions cannot be combined with the lowest price guarantee.
    • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
    • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
    • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
    • All refund decisions will be made at the sole discretion of Cool Cancun.
    Activity name

    Free Cancellation

    100% refund
    No refund

    You can cancel up to 24 hours in advance of the tour for a full refund.

    • For a full refund, you must cancel at least 24 hours before the tour start time.
    • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the tour start time will not be accepted.
    • Cut-off times are based on the tour local time (EST).
    • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
    • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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    Cool Rewards Terms & Conditions

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    Cool Rewards

    • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

    Earning rewards

    • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
    • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
    • Earned rewards will be available to redeem once they are no longer in a pending state.
    • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
    • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

    Redeeming rewards

    • To redeem rewards, you must be logged into your Cool Destinations account.
    • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
    • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
    • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
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    • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.