Airport Transfers Private Tours

Eco Whale Shark Encounter

2 Reviews 5.00 out of 5 stars Based on 2 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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from $452 per group (up to 2)

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On average, this is booked 19 (0) days in advance.
6 hours 30 minutes (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 3 more
French, German, Spanish

Overview

We will board a 36-foot boat in groups of 12 people per boat.
We will travel through the most beautiful waters of the Caribbean that will captivate you with their beautiful turquoise colors. We will arrive at a location between Isla Contoy and Isla Mujeres.

You must start warming up, because you are going to swim with the largest fish in the world. They can have a length of 14 to 20 meters (45 to 65 feet).

We will divide the group into pairs to swim, accompanied by a certified guide, who will explain the nature of these species and how to live with them.
In addition to these magnificent species, there are also occasions where you can find giant manta rays, and turtles in their natural habitat.

After living with these magnificent species and catching our breath, we will sail to Isla Mujeres and visit one of its main landmarks, like North Beach.

Important note: This activity is available from May 15th to September 17th.

What's Included

  • Swim at Playa Norte
  • Lifejacket and Snorkeling equipment
  • 2 to 3 swims per person with the whale shark
  • Tips
  • Surcharge on docks and marine parks
  • Diving suit and towels
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Meeting and Pickup

Pickup point
Pickup details

It is important to contact us by phone or email to assign a pick-up time and location.

What To Expect

Embark on an exciting and lasting experience of meeting unique marine species and being able to live with them. Without a doubt an unmissable experience.

There are no words to describe the set of emotions that this activity provokes. You will be swimming near the largest fish in the world and with other incredible species such as the giant manta ray, turtles or dolphins if the opportunity arises.

We will do these dives near Isla Contoy, a protected natural reserve.

You will also get to know the beautiful magical town of Isla Mujeres and its famous northern beach, one of the most beautiful and crystal clear in the world.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • This tour/activity will have a maximum of 24 travelers

Frequently Asked Questions

(14)

Q: Do you take pregnant customers snorkeling?

A: Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage. Read more Jan 2022

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-91804P18

Traveler Photos

Reviews

5.00
2 reviews

Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
0

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On average, this is booked 19 (0) days in advance.
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Frequently Asked Questions (14)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: Do you take pregnant customers snorkeling?
A:

Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.

Jan 2022
Q: Can I go snorkeling if I cannot swim?
A:

Yes, this is possible, as long as you are comfortable going into the water. All Cool Cancun snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.

Your safety is our #1 priority, which is why:

  1. You will be wearing a flotation device at all times.
  2. On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
  3. There are trained staff in the water and watching from the boat at all times.

For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.

Oct 2021
Q: Can we use our own snorkeling gear?
A:

The snorkel gear we use on Cool Cancun tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.

May 2023
Q: Do we get to swim with or touch the dolphins?
A:

As an active member of the Dolphin SMART program, we do not have physical contact with the dolphins on Eco Whale Shark Encounter. We watch them in their natural habitat from the boat.

Dec 2022
Q: I've never snorkeled before, will I be OK?
A:

First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!

Oct 2021
Q: What is the age limit for snorkeling?
A:

There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.

Sep 2021
Q: Will I get seasick on Eco Whale Shark Encounter?
A:

If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.

Feb 2023
Q: What is the cancellation policy for the Eco Whale Shark Encounter?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Swim at Playa Norte.
  • Lifejacket and Snorkeling equipment.
  • 2 to 3 swims per person with the whale shark.
  • Water and soft drinks.
  • Snacks.
  • Round transportation.
  • Certified guides Bilingual crew.
The following is NOT included:
  • Tips.
  • surcharge on docks and marine parks.
  • Diving suit and towels.
  • Photos.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Eco Whale Shark Encounter is as follows:

  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Eco Whale Shark Encounter will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Swim at Playa Norte
  • Lifejacket and Snorkeling equipment
  • 2 to 3 swims per person with the whale shark
  • Water and soft drinks
  • Snacks
  • Round transportation
  • Certified guides Bilingual crew
  • Tips
  • Surcharge on docks and marine parks
  • Diving suit and towels
  • Photos

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • This tour/activity will have a maximum of 24 travelers

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
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  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.
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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
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  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
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Redeeming rewards

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  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
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  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.