Airport Transfers Private Tours

Cirque du Soleil JOYÀ Admission Tickets

983 Reviews 4.63 out of 5 stars Based on 983 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 90% of reviewers
90% of reviewers gave this experience a rating of 4 or higher.
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Cancun, Mexico
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from $87.68 per person

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Cirque du Soleil JOYÀ Admission Tickets Image 1
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Cirque du Soleil®
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Don't miss out!
On average, this is booked 23 (0) days in advance.
1 to 2 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

JOYÀ by Cirque du Soleil chronicles the adventures of a rebellious teenage girl who finds herself in a mysterious jungle within her grandfather’s imaginative world. Inspired by ancient Mayan iconography, this spectacular production blends breathtaking acrobatics, music, and storytelling into an unforgettable theatrical experience.
Ranked among the Top 10 tours in Cancun and the Riviera Maya, JOYÀ is truly a must-do experience for anyone visiting the destination. Due to its popularity, tickets often sell out quickly, so we highly recommend reserving in advance to secure your seats.
Why you’ll love it:
• A world-class show by Cirque du Soleil inspired by Mayan culture
• Top 10 rated tour in Cancun – Riviera Maya
• Multiple showtimes available to match your plans
If you’re visiting Cancun or the Riviera Maya, JOYÀ is an experience you simply cannot miss.

What's Included

  • Theater access
  • All Fees and Taxes
  • Parking
  • Photos
  • Boutique
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Meeting and Pickup

Pickup point
Pickup details

** This is the official shared transportation to Cirque Soleil Service**Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service.1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.

OR
Meeting point

Cirque du Soleil Joya
Km. 48 Carretera Federal Cancun, Playa del Carmen, Quintana Roo 77710, Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Cirque du Soleil Joya

JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show. Ticket Options:Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar.Show, Premium Seats, Drinks, & Appetizers Experience. Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats.Show & Dinner Experience Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stageVIP Show & Dinner Experience Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater.
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Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Cirque du Soleil JOYÀ Admission Tickets?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-6814CUNJOYA

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Reviews

4.63
983 reviews

Average 4.63 out of 5 stars based on 983 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
803
4 stars
85
3 stars
42
2 stars
19
1 star
34

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On average, this is booked 23 (0) days in advance.
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Frequently Asked Questions (6)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the Cirque du Soleil JOYÀ Admission Tickets?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Theater access.
  • All Fees and Taxes.
  • Parking.
The following is NOT included:
  • Photos.
  • Boutique.
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 3. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Cirque du Soleil JOYÀ Admission Tickets is as follows:

  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cirque du Soleil JOYÀ Admission Tickets will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Theater access
  • All Fees and Taxes
  • Parking
  • Photos
  • Boutique

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants are required to sit on an adult’s lap
  • Specialized infant seats are available
  • **IMPORTANT** At Cirque du Soleil JOYA, All the experiences starts with dinner (1 hour) and then the show starts (1 hour later) the schedule depends on the experience selected.
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
  • Casual-formal dress code.
  • We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
  • The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
  • This tour/activity will have a maximum of 8 travelers

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  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
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  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.
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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Sorting, ranking, and search results

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On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Cancun over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

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  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.