Chichen Itza Regular National Cancun & Playa del Carmen

27 Reviews 4.78 out of 5 stars Based on 27 reviews collected by Cool Cancun and TripAdvisor | Recommended by 93% of reviewers | Cancun, Mexico

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On average, this is booked 31 (0) days in advance.

12 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: Spanish

Overview

The quality of our service is backed by our 30 years of experience. Our guides are certified and with extensive knowledge and within the archaeological zone are groups of 25 people per guide. Our restaurant has regional and international food options, children and options for vegetarians and if you wish you can swim in the pool. We are recommended by the same visitors and our 2019 Certificate of Excellence from Cool Cancun supports us as one of the best.

What's Included

  • Lunch Regional buffet food
  • Entrances to the archaeological zone with INE in force.
  • Air-conditioned vehicle
  • Alcoholic beverages During the tour and the food does not include alcoholic beverages.
  • Carbonated beverages During the tour and the meal does not include refreshments.
  • Tip not included
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Meeting and Pickup

Pickup point
Pickup details

If you stay at a hotel in Cozumel, the pick up will be at the pier in Playa del Carmen. If you stay at a hotel in the center of Playa del Carmen, the pick up will be in the Old Square on the stairs of the Elite Lockers sports shop. In case you do not locate your hotel in the list, please inform us where you will be staying to offer a nearby point.

What To Expect

Chichen Itza

Meet the history of this majestic place for two and a half hours together with our specialized guides who will transport you in the past. Do not forget to take traditional photography at the Kukulkan temple!
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2 hours • Admission Ticket Included

Selva Maya

After the Chichen Itza tour and lunch, we will go to the Selva Maya cenote, here we will have the opportunity to swim in the fresh waters and enjoy its artificial waterfall.
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1 hour • Admission Ticket Included

Pueblo Maya

Finishing the tour in Chichen Itza, we went to the restaurant where the food is buffet style with a regional and international food bar. The atmosphere is familiar, enjoy regional food and then rest in the area of traditional hammocks or if the children prefer to cool off in the pool.
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1 hour • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Service animals allowed
  • Infants are required to sit on an adult’s lap
  • Minors must be accompanied by an adult.
  • If you are a vegetarian, please inform our staff so they can provide you with a meal option.

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Chichen Itza Regular National Cancun & Playa del Carmen?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-25854P18

Traveler Photos

Reviews

4.78
27 reviews

Average 4.78 out of 5 stars based on 27 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
23
4 stars
2
3 stars
2
2 stars
0
1 star
0

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On average, this is booked 31 (0) days in advance.

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What's Included

Activity name

  • LunchRegional buffet food
  • Entrances to the archaeological zone with INE in force.
  • Air-conditioned vehicle
  • Pick up at the main hotels in Cancun and Riviera Maya
  • In the cenote includes lockers and life jackets
  • Alcoholic beveragesDuring the tour and the food does not include alcoholic beverages.
  • Carbonated beveragesDuring the tour and the meal does not include refreshments.
  • Tip not included
  • If you do not present your INE, you will have to pay $500.00 pesos per passenger.

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Service animals allowed
  • In case of being allergic to a food please inform at the time of booking or inform at the time of boarding the unit.
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • Minors must be accompanied by an adult.
  • If you are a vegetarian, please inform our staff so they can provide you with a meal option.
  • The wheelchairs in the cenote is very complicated since they have to go down several steps.
  • This tour/activity will have a maximum of 44 travelers

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

Sorting, ranking, and search results

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
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  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.