Tulum Ruins & Cenote Express (transportation included)

62 Reviews 4.98 out of 5 stars Based on 62 reviews collected by Cool Cancun and TripAdvisor | Recommended by 100% of reviewers |
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
Cancun, Mexico

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On average, this is booked 33 (0) days in advance.

3 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English
and 1 more
Spanish

Overview

Experience a unique adventure by visiting four different cenotes. The cenotes are the most beautiful jewels of the Yucatán Peninsula, fed by water from the heart of the earth. Their name comes from the Mayan word "Dz’onot," meaning “cave with water,” which evolved into the current term: cenotes.

These natural crystal-clear water wells are formed by rainwater filtration and the world’s largest underground river system. The Mayans considered the cenotes as the entrance to “Xibalbá,” the Mayan underworld, making them sacred places. In their depths, gold vessels, jade, and various objects offered as tributes have been found. According to Mayan beliefs, small beings known as aluxes have the mission of guarding the jungle and cenotes.

What's Included

  • Bottled water
  • Private transportation
  • Lifevest
  • Tips & Souvenirs
  • Arqueological Zone Tulum
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Meeting and Pickup

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Pickup details

Transfer from/to your hotel. Selected hotels Once your reservation is made, send us the name of the hotel to coordinate the transfer time. If you are outside the Zone, you will be assigned a meeting point.

What To Expect

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Our secure website provides real-time availability, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

Cenotes Casa Tortuga Tulum

Cenotes, the stunning jewels of the Yucatan peninsula, emerge from the Earth's heart, deriving their name from the Mayan "Dz'onot," meaning "cavern with water." These natural water wells, filled by rain filtration and vast underground river systems, hold sacred significance for the Mayan civilization, believed to be entrances to the underworld and adorned with offerings to mythical guardians, the Aluches. Swimming amidst spectacular stalactite and stalagmite formations in these cavernous pools offers an unforgettable experience. In the open cenotes explored on this tour, you'll discover the serenity of submerging in their waters while observing the vibrant wildlife, from plants to birds and butterflies, etc.Guided by professionals, you'll marvel at these geological wonders and find boundless tranquility, revitalizing your spirit. Throughout the tour, our guides ensure your safety and provide invaluable insights, making this journey one of life's greatest experiences.
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1 hour • Admission Ticket Included

Tulum Archaeological Site

To start, you will be visiting the mystical Tulum. Tulum is an important archaeological zone enclosed by the beautiful turquoise waters of the Mexican Caribbean ocean. Our certified guide will tell you about the history of the Mayan civilization and each of the temples in the area.
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2 hours • Admission Ticket Free

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Additional Info

  • Suitable for all physical fitness levels
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 99 travelers

Frequently Asked Questions

(6)

Q: What is the cancellation policy for the Tulum Ruins & Cenote Express (transportation included)?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-478900P13

Reviews

4.98
62 reviews

Average 4.98 out of 5 stars based on 62 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
61
4 stars
1
3 stars
0
2 stars
0
1 star
0

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On average, this is booked 33 (0) days in advance.

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What's Included

Activity name

  • Bottled water
  • Private transportation
  • Lifevest
  • Use of Snorkelling equipment
  • Air-conditioned vehicle
  • Tips & Souvenirs
  • Arqueological Zone Tulum

Additional Info

Activity name

  • Suitable for all physical fitness levels
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 99 travelers

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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.