Cancun whale shark tour with transportation
Overview
Swim with the whale shark in Cancun! Our promise is to give you a pleasant and safe experience by providing you a personal and warm service, prompt air conditioned transportation, professional grade snorkel gear, roomy, clean and safe boat and a no-time-limit swimming with the whale shark. No fillers or fake promises! Groups are kept small (10 people max) to guarantee personal attention. This is a one-of-a-kind experience you can't just miss!
What's Included
- Bottled water Bottle water, sodas and coffee is included
- Air conditioned hotel pick up and drop off
- Full snorkeling equipment, prescription mask available with no extra cost (available from-1 to -6) and neoprene jackets are included.
- Swim with whale sharks with no time limit.
- Dock fee Marine Park tax are not included ($20 USD per person payable at check in- only cash)
- Photo and video service (optional and extra cost)
- Gratuities
- $5usd deposit for locker's key (refunded when returning the key).
- Dock fee Marine Park tax(only cash), Cancun
Meeting and Pickup
Hotel pick up is included from any hotel in Cancun's Hotel Zone or Downtown.Please arrive at the meeting point 10 minutes before the activity starts Confirm your exact departure time with the tour provider after booking (see voucher instructions) The voucher must be exchanged at the ticket center to join the tour
Carr. a Punta Sam 05-
Sm.80, 77520 Cancún, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Start your tour with prompt, air-conditioned transportation from your hotel.
Head to our marina, where after checking in, you'll receive your complete snorkeling gear and all safety instructions.
Before boarding, you'll take an in-shore briefing where you'll get to test your equipment and learn other useful tips that will help you enjoy the tour at its best.
Once everybody feels confident and safe, we'll depart to our first part of the tour.
Board a bigger and more powerful boat, which we'll take us to the whale shark area.
The boat trip may take 1 hour approximately.
Once there, we'll swim 2 people at a time wit the whale shark, always with a guide.
On the way back, we'll stop at Playa Norte in Isla Mujeres to take a rest and a refreshing splash. Lunch and drinks are offered here to enjoy yourself.
Finally, hotel drop off is offered.
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Suitable for all physical fitness levels
- Specialized infant seats are available
- Not recommended for: Pregnant women. People with back and/or neck problems. Kids under five years old.
- We can NOT guarantee whale sharks sightings and swimming since they're in their natural habitat. In the unfortunate situation that we don't find whale sharks, this will not be cause of refund.
- We recommend to bring: Swimsuit. Sunglasses, hat or cap. Biodegradable sunscreen. Long sleeved t-shirt. Take Motion sickness/dizziness relief at least 1 hour before. Dry clothes. Cash for personal expenses and souvenirs.
- This tour/activity will have a maximum of 10 travelers
Frequently Asked Questions
(14)Q: Do you take pregnant customers snorkeling?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-32277P3
Traveler Photos
Reviews
Average 4.44 out of 5 stars based on 16 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (14)
The answers provided below were previously given in response to questions from Cool Cancun customers.
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Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.
Jan 2022Yes, this is possible, as long as you are comfortable going into the water. All Cool Cancun snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.
Your safety is our #1 priority, which is why:
- You will be wearing a flotation device at all times.
- On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
- There are trained staff in the water and watching from the boat at all times.
For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.
Oct 2021The snorkel gear we use on Cool Cancun tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.
May 2023As an active member of the Dolphin SMART program, we do not have physical contact with the dolphins on Cancun whale shark tour with transportation. We watch them in their natural habitat from the boat.
Dec 2022First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!
Oct 2021There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.
Sep 2021If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Bottled water. Bottle water, sodas and coffee is included.
- Air conditioned hotel pick up and drop off.
- Full snorkeling equipment, prescription mask available with no extra cost (available from-1 to -6) and neoprene jackets are included.
- Swim with whale sharks with no time limit.
- Dock fee Marine Park tax are not included ($20 USD per person payable at check in- only cash).
- Photo and video service (optional and extra cost).
- Gratuities.
- $5usd deposit for locker's key (refunded when returning the key).
- Dock fee Marine Park tax(only cash), Cancun.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Cancun whale shark tour with transportation is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cancun whale shark tour with transportation will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Bottled waterBottle water, sodas and coffee is included
- Air conditioned hotel pick up and drop off
- Full snorkeling equipment, prescription mask available with no extra cost (available from-1 to -6) and neoprene jackets are included.
- Swim with whale sharks with no time limit.
- Dock fee Marine Park tax are not included ($20 USD per person payable at check in- only cash)
- Photo and video service (optional and extra cost)
- Gratuities
- $5usd deposit for locker's key (refunded when returning the key).
- Dock fee Marine Park tax(only cash), Cancun
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Suitable for all physical fitness levels
- Specialized infant seats are available
- Not recommended for: Pregnant women. People with back and/or neck problems. Kids under five years old.
- We can NOT guarantee whale sharks sightings and swimming since they're in their natural habitat. In the unfortunate situation that we don't find whale sharks, this will not be cause of refund.
- We recommend to bring: Swimsuit. Sunglasses, hat or cap. Biodegradable sunscreen. Long sleeved t-shirt. Take Motion sickness/dizziness relief at least 1 hour before. Dry clothes. Cash for personal expenses and souvenirs.
- This tour/activity will have a maximum of 10 travelers
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