Cancun Private Car and Chauffeur Service with Pickup/Dropoff
Overview
With this stress-free service, you won't have to worry about scheduling a taxi or trying to navigate on your own.
Our professional staff will help you get the most out of your vacation by taking you to any place of interest you may like or simply discover the surroungings.
Take some time to go shopping, to visit the local landmarks or try the local gastronomy if you wish.
This service will save you time, money, and hassle.
Flexible and convenient pickup times and locations and Hassle-free private driver service and Comfortable and air-conditioned vehicles
What's Included
- Private chauffeur service within coverage area
- Taxes
- Air-conditioned vehicle
- Excess luggage charges of $10USD per oversized bag (where applicable)
- Gratuities
Meeting and Pickup
**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup.Your transportation will be ready at exactly 30 minutes after your flight landing time before your service hours start to run.Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points:- Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar**Hotel Pickup:** Your exact pickup time will be coordinated with the local operator, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup.Please be ready and waiting a few minutes before the confirmed pickup time.
What To Expect
To make your travels easier and to provide you with a more seamless vacation experience, we offer convenient and affordable transportation services that quickly and efficiently takes you from the Cancun International airport to your hotel or back, if needed.
Riding our private services is often more affordable than a taxi or other transport service and we have a variety of routes to provide you with all of the flexibility that you might need. Simply book the option of your choice and your reservation will be instantly confirmed.
When you arrive at the airport and wish to be taken to your hotel, you can find our staff waiting for you with a sign with your name. When it is time to leave your hotel, you will be picked up in the lobby of your hotel.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
- Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
- This a private driver service, only you and your party will travel together.
- For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
- Please note the coverage area comprehends Cancun Downtown, Cancun Hotel Zone, Puerto Juárez, Playa Mujeres, Costa Mujeres and Puerto Morelos only.
- The duration of your service will start once the first passenger boards the vehicle.
- The return to your hotel or original pickup location must be considered within the duration of your service.
- Our services operate from 5:00AM to 11:59PM, if your desired time falls outside these hours please reach out to confirm availability.
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Cancun Private Car and Chauffeur Service with Pickup/Dropoff?
Cancellation Policy
Still have questions?
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Activity code: C-279586P120
Traveler Photos
Reviews
Average 4.64 out of 5 stars based on 11 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private chauffeur service within coverage area.
- Taxes.
- Air-conditioned vehicle.
- Excess luggage charges of $10USD per oversized bag (where applicable).
- Gratuities.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Cancun Private Car and Chauffeur Service with Pickup/Dropoff is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cancun Private Car and Chauffeur Service with Pickup/Dropoff will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private chauffeur service within coverage area
- Taxes
- Air-conditioned vehicle
- Excess luggage charges of $10USD per oversized bag (where applicable)
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
- Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
- This a private driver service, only you and your party will travel together.
- For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
- Please note the coverage area comprehends Cancun Downtown, Cancun Hotel Zone, Puerto Juárez, Playa Mujeres, Costa Mujeres and Puerto Morelos only.
- The duration of your service will start once the first passenger boards the vehicle.
- The return to your hotel or original pickup location must be considered within the duration of your service.
- Our services operate from 5:00AM to 11:59PM, if your desired time falls outside these hours please reach out to confirm availability.
