Cancun Airport: Shuttle Cancun & Playa del Carmen Hotels

284 Reviews 4.48 out of 5 stars Based on 284 reviews collected by Cool Cancun and TripAdvisor | Cancun, Mexico

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30 to 90 minutes (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

With this convenient and affordable service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our comfortable shuttle will take you from the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle.

- Affordable pricing at all our service areas
- Continuous departures
- Hassle-free shuttle transportation
- Comfortable and air-conditioned vehicles

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What's Included

  • All Fees and Taxes
  • One-Way or Roundtrip Shuttle Service
  • Air-conditioned vehicle
  • Excess luggage charges (where applicable)
  • Gratuities
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Meeting and Pickup

Pickup point
Pickup details

**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup.Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points:- Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar**Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup.Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.

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What To Expect

To make your travels easier and to provide you with a more seamless vacation experience, we offer convenient and affordable transportation services that quickly and efficiently takes you from the Cancun International airport to your hotel or back, if needed.

Riding our services is often more affordable than a taxi or other transport service and we have a variety of routes to provide you with all of the flexibility that you might need. Simply book the option of your choice and your reservation will be instantly confirmed.

Here are the options that we have available for our transportation services:

- One-Way
- Roundtrip

When you arrive at the airport and wish to be taken to your hotel, you can find our staff waiting for you with a sign with your name. When it is time to leave your hotel, you will be picked up in the lobby of your hotel.

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Partial cancellations/refunds are not available for roundtrip transportation services.
  • Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
  • Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
  • Transfer services are not exchangable for any other services/routes.

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Cancun Airport: Shuttle Cancun & Playa del Carmen Hotels?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-279586P104

Traveler Photos

Reviews

4.48
284 reviews

Average 4.48 out of 5 stars based on 284 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
233
4 stars
14
3 stars
6
2 stars
2
1 star
29
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What's Included

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • All Fees and Taxes
  • One-Way or Roundtrip Shuttle Service
  • Air-conditioned vehicle
  • Excess luggage charges (where applicable)
  • Gratuities

Additional Info

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Partial cancellations/refunds are not available for roundtrip transportation services.
  • Our services operate from 5:00AM to 11:59PM, if your arrival and/or departure falls outside these times please reach out to confirm availability.
  • For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
  • Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
  • Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
  • Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
  • Transfer services are not exchangable for any other services/routes.
  • Suitable for all physical fitness levels
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 52 travelers

Report Product Issue

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Free Cancellation

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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