Overview
100% secure & affordable prices. Hire private van, flat rate per vehicle, bilingual chauffeurs and personalized service. FREE fight tracking and banner sign greeting.
What's Included
- Private transportation
- All Fees and Taxes
- Air-conditioned vehicle
Meeting and Pickup
How long will my driver will wait for me at the hotel for my return to the airport? Please, if you have any issue at the moment of checking out or before leaving from you accommodation notify us right away. Your driver will wait 15 min starting from the booked pick-up time; if, we don’t receive any notification your driver will leave after the waiting time has passed.Do I need to confirm my pick-up for my return to the airport? Yes, you will be receiving a mail with the pick-up time for your return to the airport. You might reply as confirmed or if you like one-an-one attention you can also give us a call us.How do you assign the pick-up time for my return to the airport? The pick-up time is calculated based on the route time plus 2.5hrs. This guarantees a safe flight check-in. Upon arrival your driver will confirm your return flight info. He’ll notify you with the assigned pick-up time for your return to the airport. Once you’d agreed with the pick-up time we’ll send the agreement via e-mail.
What To Expect
How to find us at the airport?
Your driver will be waiting right outside the terminal doors holding a banner sign with your name and our logo. It is highly recommended to turn on your mobile phone right after your flight land. We will send you a text message to notify your drivers name. We use free instant messaging, so you don’t get charge rooming fees by your mobile company you can text us using WhatsApp, FB Messenger and iPhone Messenger
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Airport Transfers to Costa Mujeres – Private van (ROUND TRIP) FLAT RATE?
Cancellation Policy
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Activity code: C-175395P12
Traveler Photos
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation.
- All Fees and Taxes.
- Air-conditioned vehicle.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Airport Transfers to Costa Mujeres - Private van (ROUND TRIP) FLAT RATE is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Airport Transfers to Costa Mujeres – Private van (ROUND TRIP) FLAT RATE will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private transportation
- All Fees and Taxes
- Air-conditioned vehicle
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Specialized infant seats are available
