Airport Transfers Private Tours

Whale Shark Experience Lifetime Memory in Cancun (snack included)

15 Reviews 4.20 out of 5 stars Based on 15 reviews collected by Cool Cancun and TripAdvisor | Punta Sam, Mexico
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from $189 per person

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On average, this is booked 29 (0) days in advance.
7 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Offered in: English
and 1 more
Spanish

Overview

Welcome to the Whale Shark experience, this is an unique activity in the world and is the most enigmatic activity in Mexico.

Imagine swimming next to an immense fish like the whale shark. This animal is completely harmless since it feeds on plankton and it does not represent a danger for our travelers.

Amaze yourself by feeling a great and incredible sensation of swimming near them and admiring these beautiful animals. This is a life experience that you must live at least once in your life. Imagine the adrenaline of being in front of this gigant of the seas. Finally after the Whale Shark view, we will sail to Isla Mujeres. Here you can visit the beautiful beaches of Isla Mujeres, we will take you to the famous beach called Playa Norte which is known worldwide for its incredible and amazing beauty

What's Included

  • Lunch Mexican Ceviche
  • Bottled water
  • Search of the Whale Shark (aprox 2 immersions per person)
  • Federal Port Tax, The Mexican Yucatan peninsula
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Meeting and Pickup

Pickup point
Pickup details

Please note that for tours with transportation, pick-up starts at 6:00 AM for Cancun area and 5:00 AM for Playa del Carmen and Tulum areas.

OR
Meeting point

Punta Sam
Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

The Mexican Yucatan peninsula is one of the few places in the world where you can share the water with the largest fish in the world, the whale shark. After seeing a whale shark, you will have the opportunity to dive into the water and dive with it (weather permitting) to have an encounter with wildlife that few people can experience.

Then we divide the group in couples, every couple will enter to swim in a consecutive order, they will always be guided by the certified guide that will be assigned by boat, the swims can be 1 or a maximum of 3 times per couple, clarifying that depending on how much sharks are in the area is the number of times that the swim will be done. If we find less than 5 shark whale, we will make only the sightseeing.

Once the swim is finished, the captain will mark the course towards the north beach of Isla Mujeres to swim for a while and make a snack with an approximate of 45 minutes, finishing we will go back to marina Punta Sam. Unfortunately we can´t guarantee the whale shark sightseeing but in most of the cases we find them

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Infants are required to sit on an adult’s lap

Frequently Asked Questions

(13)

Q: Do you take pregnant customers snorkeling?

A: Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage. Read more Jan 2022

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-154260P5

Reviews

4.20
15 reviews

Average 4.20 out of 5 stars based on 15 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

5 stars
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4 stars
2
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1
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1 star
2

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On average, this is booked 29 (0) days in advance.
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Frequently Asked Questions (13)

Activity name

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: Do you take pregnant customers snorkeling?
A:

Yes, we allow pregnant women to go on snorkeling. However, it’s crucial to consult with your healthcare provider before doing so to assess your individual health and pregnancy stage.

Jan 2022
Q: Can I go snorkeling if I cannot swim?
A:

Yes, this is possible, as long as you are comfortable going into the water. All Cool Cancun snorkeling tours adhere to strict safety regulations and have been designed to be enjoyed by all.

Your safety is our #1 priority, which is why:

  1. You will be wearing a flotation device at all times.
  2. On many tours, there is a stairway from the boat into the water so you won’t have to “jump” in!
  3. There are trained staff in the water and watching from the boat at all times.

For these reasons, we believe that even non-swimmers can have a wonderful time on our snorkeling trips, however, the final judgment call is yours to make. Please note we do not give refunds if you decide not to snorkel on the trip.

Oct 2021
Q: Can we use our own snorkeling gear?
A:

The snorkel gear we use on Cool Cancun tours is high quality and for your protection, the equipment is sanitized after each use. However, if you feel more comfortable using your own snorkeling equipment, feel free to bring it on the tour. Please note, there is no discount for providing your own equipment and we can’t be responsible for any lost or damaged items.

May 2023
Q: I've never snorkeled before, will I be OK?
A:

First-time snorkelers can be assured of one-on-one instruction and assistance. We find introducing folks to our world very rewarding!

Oct 2021
Q: What is the age limit for snorkeling?
A:

There are no legal age limits for snorkeling. We have found that age 5 or 6 is a good age to learn the basics of snorkeling, however, it’s entirely up to individuals to make the best choice for their family.

Sep 2021
Q: Will I get seasick on Whale Shark Experience Lifetime Memory in Cancun (snack included)?
A:

If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.

Feb 2023
Q: What is the cancellation policy for the Whale Shark Experience Lifetime Memory in Cancun (snack included)?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch. Mexican Ceviche.
  • Bottled water.
  • Search of the Whale Shark (aprox 2 immersions per person).
  • Lifejacket.
  • Use of Snorkelling equipment.
The following is NOT included:
  • Federal Port Tax, The Mexican Yucatan peninsula.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 4. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Whale Shark Experience Lifetime Memory in Cancun (snack included) is as follows:

  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Whale Shark Experience Lifetime Memory in Cancun (snack included) will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • LunchMexican Ceviche
  • Bottled water
  • Search of the Whale Shark (aprox 2 immersions per person)
  • Lifejacket
  • Use of Snorkelling equipment
  • Federal Port Tax, The Mexican Yucatan peninsula

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 10 travelers

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You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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