Stop At: Xplor Park by Xcaret, Federal Highway Chetumal-Puerto Juarez Km 282, Playa del Carmen, Quintana Roo 77710

Xplor Fuego offers you different obstacles in the dark like never before you imagined Spend some time exploring and living the adventures so nocturnal, going through the jungle with ziplines, rafts, ATVs and water activities.

Your ticket includes all access to activities, equipment and food and drinks unlimited.

Pick up and drop off to the hotel

Duration: 6 hours

Stop At: Xplor, Carretera Chetumal, Puerto Juarez Km 282, 77710 Playa del Carmen, Q.R., Mexico

Two circuits of seven zip lines at night with Fire,
Nighttime Amphibious Vehicles,
Lava River Swim,
Volcanic Rafts,
Hammock Splash.
Spelunking hike.

Duration: 4 hours

Stop At: Xplor, Carretera Chetumal, Puerto Juarez Km 282, 77710 Playa del Carmen, Q.R., Mexico

Food & Beverages:
Buffet with vegetarian options available
Unlimited non-alcoholic beverages

Duration: 1 hour

Stop At: Xplor, Carretera Chetumal, Puerto Juarez Km 282, 77710 Playa del Carmen, Q.R., Mexico

Rest Areas:
Hammocks, Free Wifi, Lockers

Duration: 30 minutes

• Reservations are REQUIRED for all bookings
• Book Your Package On-Line and Receive Your Confirmation
• Departure point: Detailed check-in instructions - including the address and parking information if applicable - will be included in your final confirmation email.
• Duration: 6 hours (Approx.)
• Departure Time:
  Confirm time with the local provider in advance of your experience.
  Xplor Fuego with transport
  4/3/2023 - 4/19/2025

  Monday - Saturday :

  05:30 PM - 11:00 PM

• Use of equipment and gear (e.g. lifejacket, helmet, harness, hand paddles)
• All-you-can-eat buffet
• Hotel pickup and drop-off
• Restroom, dressing room
• Use of a locker for two people
• Priority Access: You can have your admission bracelets on the bus on your way to the park.
• Gratuities
• Souvenirs (Available to purchase)
• Photos (Available to purchase)

• Confirmation Voucher (printed or mobile)
• Any required or suggested items listed on your confirmation email.
• A Smile!

Hotel pick-up is offered for this tour. Note: if you are booking within 24 hours of the tour/activity departure time, we cannot guarantee hotel pick-up. Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements.

• Public transportation options are available nearby
• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Travelers should have at least a moderate level of physical fitness
• Minimum age: 5 years old. Kids: From 5 to 11 get half off the adult ticket price
• Minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
• Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
• Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent
• Important: Children must be accompanied by an adult all the time.
• The Voucher schedule is informative.
• The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary you to contact Grupo Xcaret to know the exact schedule of your pickup.
• Days an times of operation are subject to availability and can vary.
• According to the indication issued by the Government of Quintana Roo, Mexico, we are forced to suspend activities after 11:00 pm
• In case of a no-show, the tickets are non-refundable.
• Xplor Fuego operation days from Monday to Saturday from 5:30 p.m. to 11:00 p.m. Subject to change due to official regulations and availability
• Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
• If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Cool Cancun staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
• Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
• All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
• We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
• We accept changes of visit dates from one day to another with the restriction of one day before.
• People with food allergies must ask to the staff about the ingredients of the food
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.

You can cancel up to 24 hours in advance of the experience for a full refund.