Xel-Ha Tickets with Transportation included
380 Reviews
4.55 out of 5 stars Based on 380 reviews collected by Cool Cancun and TripAdvisor
|
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
Cancun, Mexico
Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions
Reviews
9 to 10 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Overview
What's Included
- The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
- Inner tubes and bicycles are available for use
- Hotel pickup and drop-off
- The Light option includes unlimited soft drinks, ice and mineral water
- Use of lounge chairs, hammocks and rest areas
- You will receive your park entry wristband on the bus on the way to the park.
- Access to showers, lockers and towels
- Special surprise if it is your birthday
- Snorkeling gear is included, with mask, fins and flotation vest
- Visitors will have access to more than 50 attractions including guided tours inside the park
- Gratuities
- Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
- Light option does not include food and alcoholic beverages
Meeting and Pickup
What To Expect
Xel-Ha Park by Xcaret
Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.
12 hours • Admission Ticket Included
Xel-Há Park
Water Activities:
-Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Fun descent, Snorkeling,
5 hours • Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Some activities like underground rivers have a check point for health issues
- Infants are unable to thermoregulate, meaning they can only swim in certain areas.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Important: Children must be accompanied by an adult all the time.
- With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
- Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
- The Voucher schedule is informative and it does not indicate your pick-up time.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- This tour/activity will have a maximum of 5 travelers
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Xel-Ha Tickets with Transportation included?
Cancellation Policy
You can cancel up to 24 hours in advance of the tour for a full refund.
Still have questions?
We're here to help.
Activity code: C-6140CUNXEL
Traveler Photos
Reviews
4.55
380 reviews
Average 4.55 out of 5 stars based on 379 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor
5 stars
271
4 stars
65
3 stars
30
2 stars
5
1 star
8
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Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
Q:
What is the cancellation policy for the Xel-Ha Tickets with Transportation included?
A:Apr 2025
You can cancel up to 24 hours in advance of the tour for a full refund.
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
Q:
What's included in the price?
A:
Apr 2025
The following is included:
- The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks.
- Inner tubes and bicycles are available for use.
- Hotel pickup and drop-off.
- The Light option includes unlimited soft drinks, ice and mineral water.
- Use of lounge chairs, hammocks and rest areas.
- You will receive your park entry wristband on the bus on the way to the park.
- Access to showers, lockers and towels.
- special surprise if it is your birthday.
- Snorkeling gear is included, with mask, fins and flotation vest.
- visitors will have access to more than 50 attractions including guided tours inside the park.
The following is NOT included:
- Gratuities.
- Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba.
- Souvenirs (Available to purchase).
- Photos (Available to purchase).
- Light option does not include food and alcoholic beverages.
Q:
What is the minimum age for this tour?
A:
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025
Q:
My date is not available in the calendar, I am just checking to see if it is available?
A:
If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025
Q:
Is this an accessible tour?
A:Apr 2025
Accessibility information for the Xel-Ha Tickets with Transportation included is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Some activities like underground rivers have a check point for health issues
- Infants are unable to thermoregulate, meaning they can only swim in certain areas.
- Suitable for all physical fitness levels
Q:
Where is the meeting point for this activity?
A:
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xel-Ha Tickets with Transportation included will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
- Inner tubes and bicycles are available for use
- Hotel pickup and drop-off
- The Light option includes unlimited soft drinks, ice and mineral water
- Use of lounge chairs, hammocks and rest areas
- You will receive your park entry wristband on the bus on the way to the park.
- Access to showers, lockers and towels
- Special surprise if it is your birthday
- Snorkeling gear is included, with mask, fins and flotation vest
- Visitors will have access to more than 50 attractions including guided tours inside the park
- Gratuities
- Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
- Light option does not include food and alcoholic beverages
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Some activities like underground rivers have a check point for health issues
- Infants are unable to thermoregulate, meaning they can only swim in certain areas.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Important: Children must be accompanied by an adult all the time.
- With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
- Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
- The Voucher schedule is informative and it does not indicate your pick-up time.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- This tour/activity will have a maximum of 5 travelers
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