Live the Amazing Xplor Tour from Cancún & Playa del Carmen
New To The Site!
Cancun, Mexico
Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions
5 to 6 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation
Overview
What's Included
- Unlimited snacks and non-alcoholic drinks and Buffet Lunch
- Amphibious vehicle to drive through the jungle, bridges and flooded caverns
- Tour in an underground river aboard a raft, paddling with your hands
- Two circuits of seven zip lines each (3.8 km of total route)
- Rest areas, dressing rooms, bathrooms and lockers
- Round transportation
- Hamacuatizaje
- Other services (WiFi, ATMs and shops at additional cost).
- Take cash or a card to buy souvenirs or purchase photos of your visit.
Meeting and Pickup
What To Expect
Xplor
With your Xplor admission you’ll have access to every activity at Xplor and the complete freedom to live them in any way you decide. Jump from every zip-line or Hamacuatizaje as many times as you want, or have your dessert before your vegetables at Xplor, you’ll be free to decide how to live the adventure.The destination offers a wide variety of options, cenotes, underground rivers, caverns, and jungle tours in exotic vehicles. all of which can be done in a single adventure park!
6 hours • Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- It is not possible to change the date on the day of your visit
- To carry out the zip-line activity and Hamacuatizaje, the maximum weight is 136 kg and the minimum is 40 kg.
- The circumference capacity of the harnesses around the waist is 120 cm and 65 cm around each leg.
- For Amphibious Vehicles and Underground Expedition, the minimum height is 1.10 m
- If you are a guest of the hotel Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green Cool Cancun purchase receipt.
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- This tour/activity will have a maximum of 40 travelers
Frequently Asked Questions
(6)Q: What is the cancellation policy for the Live the Amazing Xplor Tour from Cancún & Playa del Carmen?
Cancellation Policy
You can cancel up to 24 hours in advance of the tour for a full refund.
Still have questions?
We're here to help.
Activity code: C-114068P23
Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from Cool Cancun customers.
Filter by:
Q:
What is the cancellation policy for the Live the Amazing Xplor Tour from Cancún & Playa del Carmen?
A:Apr 2025
You can cancel up to 24 hours in advance of the tour for a full refund.
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
Q:
What's included in the price?
A:
Apr 2025
The following is included:
- Unlimited snacks and non-alcoholic drinks and Buffet Lunch.
- Amphibious vehicle to drive through the jungle, bridges and flooded caverns.
- Tour in an underground river aboard a raft, paddling with your hands.
- Two circuits of seven zip lines each (3.8 km of total route).
- Rest areas, dressing rooms, bathrooms and lockers.
- Round transportation.
- Hamacuatizaje.
The following is NOT included:
- Other services (WiFi, ATMs and shops at additional cost).
- Take cash or a card to buy souvenirs or purchase photos of your visit.
Q:
What is the minimum age for this tour?
A:
The minimum age to participate is 4. This tour requires at least one adult to accompany children..
Apr 2025
Q:
My date is not available in the calendar, I am just checking to see if it is available?
A:
If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025
Q:
Is this an accessible tour?
A:Apr 2025
Accessibility information for the Live the Amazing Xplor Tour from Cancún & Playa del Carmen is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Q:
Where is the meeting point for this activity?
A:
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Live the Amazing Xplor Tour from Cancún & Playa del Carmen will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- Unlimited snacks and non-alcoholic drinks and Buffet Lunch
- Amphibious vehicle to drive through the jungle, bridges and flooded caverns
- Tour in an underground river aboard a raft, paddling with your hands
- Two circuits of seven zip lines each (3.8 km of total route)
- Rest areas, dressing rooms, bathrooms and lockers
- Round transportation
- Hamacuatizaje
- Other services (WiFi, ATMs and shops at additional cost).
- Take cash or a card to buy souvenirs or purchase photos of your visit.
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- It is not possible to change the date on the day of your visit
- To carry out the zip-line activity and Hamacuatizaje, the maximum weight is 136 kg and the minimum is 40 kg.
- The circumference capacity of the harnesses around the waist is 120 cm and 65 cm around each leg.
- For Amphibious Vehicles and Underground Expedition, the minimum height is 1.10 m
- If you are a guest of the hotel Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
- Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.
- This tour/activity will have a maximum of 40 travelers
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