Airport Transfers Private Tours

DISCOVER a Unique Secret River with Plus EXPERIENCE in Bike route & Rappel

1 Review 4.00 out of 5 stars Based on 1 reviews collected by Cool Cancun and TripAdvisor |
Recommended by 100% of reviewers
100% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
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Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Frequently Asked Questions
Reviews

from US$139 per person

Lowest Price Guarantee
Explore the secret river at the Riviera Maya

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5 to 6 hours (approx.)
Hotel pickup offered
Mobile ticket
Instant confirmation

Overview

An underground river of extraordinary natural beauty. This tour is a journey through a glass museum, whose formations tell the geological history of the earth, and certainly a transformative experience of life.

Come and live a fantastic experience in one of the most incredible places in the Riviera Maya that begins the moment you arrive at the Nature Reserve. The tour will be approximately 15 minutes through a jungle path.

You will discover an underground world where you will experience absolute silence, walk and swim for 90 minutes through a location of crystal clear waters. You will walk in an astonishing speleological formation of 600 meters between stalactites and stalagmites comprising this protected nature reserve. After the tour, you will be able to enjoy a light meal and you will have the opportunity to relax in this incredible natural habitat.

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What's Included

  • Lunch Buffet and Flavor Drink
  • Bike route
  • Rappel Activity
  • Photos (Extra cost)
  • Gratuities
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Meeting and Pickup

Pickup point
Pickup details

If your hotel is not in the previous list please let us know, so a representative of our company can contact you and indicate the correct place and time for your pickup. This service has different schedules. The schedules vary according to the hotel, our representative will indicate the exact schedule confirmation via mail or via text message.

OR
Meeting point

Carretera Federal Libre Chetumal - Puerto Juárez Km 283.5
Ejido Sur, 77712, 77712 Playa del Carmen, Q.R., Mexico

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Rio Secreto

The adventure will begin when our team picks you up at your hotel in our already sanitized van and will take you to the Riviera Maya. Upon arrival, you will be welcomed and the team will give you appropriate instructions for your activity. They will give you all the equipment that includes a wetsuit, helmet with a flashlight and special shoes. You will live a journey to the bowels of the earth where you will find impressive geological formations that tell the story of our planet and you can enjoy trails on a bike trip that will transport you to Xibalba (Underworld Maya), when you arrive by rappel to the waters of our underground river where you will enjoy a spectacular show of light and sound that is projected on the natural formations. Behold the beautiful scenery of the caverns, swimming in the crystal clear waters of the underground rivers. After the tour you will be able to enjoy a light meal and you will have the opportunity to relax in this incredible natural habitat.

6 hours • Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Infants are required to sit on an adult’s lap

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the DISCOVER a Unique Secret River with Plus EXPERIENCE in Bike route & Rappel?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-168391P53

Reviews

4.00
1 reviews

Average 4.00 out of 5 stars based on 1 traveler reviews collected by Cool Cancun and partner sites such as Cool Destinations and TripAdvisor

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Frequently Asked Questions (7)

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

The answers provided below were previously given in response to questions from Cool Cancun customers.

Filter by:

Q: What is the cancellation policy for the DISCOVER a Unique Secret River with Plus EXPERIENCE in Bike route & Rappel?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Lunch. Buffet and Flavor Drink.
  • Bike route.
  • Rappel Activity.
  • Use of Snorkelling equipment.
  • Lockers and Towels.
  • Air-conditioned vehicle.
  • Entrance to Dry Route for projection of light and sound in the Hall of.
The following is NOT included:
  • Photos (Extra cost).
  • gratuities.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 7..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the DISCOVER a Unique Secret River with Plus EXPERIENCE in Bike route & Rappel is as follows:

  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for DISCOVER a Unique Secret River with Plus EXPERIENCE in Bike route & Rappel will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • LunchBuffet and Flavor Drink
  • Bike route
  • Rappel Activity
  • Use of Snorkelling equipment
  • Lockers and Towels
  • Air-conditioned vehicle
  • Entrance to Dry Route for projection of light and sound in the Hall of...
  • Photos (Extra cost)
  • Gratuities

Additional Info

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Infants are required to sit on an adult’s lap
  • This tour/activity will have a maximum of 22 travelers

Report Product Issue

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

Lowest Price Guarantee

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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Gather your information

Locate your Cool Cancun Booking Number and the proof of the lower price you found.

Send it to us

Email priceguarantee@mybookings.zendesk.com with the documents, your name, and your home address.

We'll review

We'll review your materials and get in touch as soon as possible.

Receive your refund

If everything checks out, we'll refund you the price difference.

Refund Terms & Conditions

The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Cancun promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Cancun and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Cancun reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Cancun.

Free Cancellation

American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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American Museum of Natural History Admission Ticket

American Museum of Natural History Admission Ticket

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