XENSES tickets with Transportation
Overview
Discover a Park That Plays With Your Mind and Awakens Your Senses!
Xenses is unlike any other adventure park in the Riviera Maya. It’s not about thrills or rides—it’s about perception, imagination, and wonder. This half-day experience takes you through more than 50 incredible scenarios that challenge your senses and flip your reality upside down. Shrink and grow in the Way of Dwarfs and Giants, fly like a bird over the jungle, slide into a cavern, and explore a pitch-dark journey that heightens every sense in the Xensatorium.
What truly sets Xenses apart? It’s a park for your inner child and curious mind. It’s where you don’t just see the world—you feel it in ways you’ve never imagined. From optical illusions and sensory journeys to a relaxing mud bath and river massage, Xenses is a playful, unforgettable experience that stays with you long after it ends.
What's Included
- WiFi on board
- Hotel Pick up & Drop off
- Lockers & restrooms
- Air-conditioned vehicle
- Lunch All types of foods and snacks are excluded.
- Carbonated beverages Soft drinks, water, juices and all types of beverages are excluded.
- Gratuities
- Photos
Meeting and Pickup
To know the exact time and meeting point you must send a message thru the option on your reservation or must call us at least 24 hours prior to the visit date purchased. The time shown on your ticket is not the time at which you will be picked up. - The guides will be dressed in red t-shirts with our logo on the back for easy identification. The guides will say the tour name out loud. - You must be 15 minutes early at the assigned location. The time shown on your ticket is not the time at which you will be picked up. - Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.
Xenses Park by Xcaret
Chetumal - Puerto Juarez Federal Highway Km. 282, Lot 62, Playa del Carmen, Quintana Roo 77710, Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Xenses Park by Xcaret
Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
- The Voucher schedule is informative. Tours and days of operation are subject to availability and changes.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Mexico Travel Solutions.
- The name of the lead traveller on the voucher will redeem the purchase. Your safety comes first, so you can change the name on the ticket at any time by contacting Cool Cancun Customer Service.
Frequently Asked Questions
(6)Q: What is the cancellation policy for the XENSES tickets with Transportation?
Cancellation Policy
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Activity code: C-63786P51
Additional Info
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Frequently Asked Questions (6)
The answers provided below were previously given in response to questions from Cool Cancun customers.
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- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- WiFi on board.
- Hotel Pick up & Drop off.
- Lockers & restrooms.
- Air-conditioned vehicle.
- Lunch. All types of foods and snacks are excluded.
- Carbonated beverages. Soft drinks, water, juices and all types of beverages are excluded.
- Gratuities.
- Photos.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the XENSES tickets with Transportation is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for XENSES tickets with Transportation will be included in your confirmation email from Cool Cancun. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024What's Included
- WiFi on board
- Hotel Pick up & Drop off
- Lockers & restrooms
- Air-conditioned vehicle
- LunchAll types of foods and snacks are excluded.
- Carbonated beveragesSoft drinks, water, juices and all types of beverages are excluded.
- Gratuities
- Photos
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
- The Voucher schedule is informative. Tours and days of operation are subject to availability and changes.
- Please confirm the exact time and meeting point using the message option in your Reservation or contacting Mexico Travel Solutions.
- The name of the lead traveller on the voucher will redeem the purchase. Your safety comes first, so you can change the name on the ticket at any time by contacting Viator Customer Service.
